Serenity Aquarium & Aviary Services

I went to visit my grandma at her nursing home the oaks at west Cobb and saw the finch enclosure. The birds were in such bad shape and their nails were so long they couldn’t even properly stand. It was so saddening to see them in this condition. I saw the business card in the cage and reached out to the company caretaker and she told me she would come in 2 weeks. I told her that’s totally inappropriate because the birds condition warranted a visit ASAP to cut their nails and clean their space and fill their water. The rep told me the contract is 12 weeks so to go early she will charge the nursing home a fee and she said the nursing home is not allowed to handle the birds or deal with the sanctuary or they will be sued for a breach of contract. Serenity also put a 24/7 spot light on the bir

Birds were placed in a hight traffic area where light needed to be left on 24'7 for safety and cleaning not allowing proper rest for birds WATER EMPTY FOR DAYS and many birds died due to neglect in nursing facility here.

i have worked with Serenity and with Critter Dave first when he was a Service Rep. and then in sales. He brought ducklings to our facility for the residents. We have always had great service from him and quick responses to our questions. I would recommend Serenity to anyone looking to add an aquarium or aviary. He does beautiful work!

I have worked with Dave and his team for many years throughout several facilities. We have purchased custom fish tanks and aviaries. The staff providing regular servicing are friendly and prompt. The team has always been quick to respond to questions and needs. Each team member has gone out of their way (ie. presentations to staff and residents, special small animal visits).

Our residents and staff at Nature Trail have enjoyed our bird aviary. Serenity was very helpful in assisting us with finding the right aviary and birds for our location. Every afternoon listening to them chirp and play is a way for us to bring some outdoor happiness to our residents. I would highly recommend them.