Self Serve Pet Wash

Very convenient. Definitely will return the only reason I say 4 stars is because I feel like they don’t give you enough time. Luckily my dog is short haired but a big fluffy dog would take a lot more time than 10ish minutes.

we just took our shy new rescue here for her first bath since being spayed (prob her first bath ever) and she did great! we came in the morning, very nice facility. clean, stocked with supplies and the stations are real great! this is gonna be our bathing routine for sure! thank you :)

Amazing experience! I have a Samoyed and my groomer recently closed her business. Met the owner, SUPER nice and friendly. We chatted almost the whole time we were there. He kindly walked me through everything and it was really easy to use and my puppy smells wonderful! Thank you for bringing this to Rochester!

We have a Husky German Shepherd Mix which makes for not the easiest bath time, but Theo was so calm the whole time here and loved it! The automatic shampoo and conditioner was super convenient and the flea rinse was definitely a nice bonus which I haven’t seen at other self serve pet washes.

Very rude team, do not recommend spending your time or money on such costumer service. I expected a warmer attitude from the staff, especially given the looks of the business. Unfortunately, looks can be deceiving. To whoever is in charge of interacting with the costumers: it costs nothing to be kind. /// I am referring to the social media costumer service specifically; I had a bad experience with them and I want it to be brought to your attention. This is not a scam review (who would I be scamming in the first place?); I simply ask for your team to be held accountable and address potential costumers (even behind a screen) kindly. No need to be rude.