Scenthound Palm Beach Gardens

ABSOLUTELY UNACCEPTABLE — IRREVERSIBLE DAMAGE TO MY DOG’S COAT I am beyond upset and honestly still in disbelief over what the manager at this grooming salon did to my Pomeranian. This was not a minor mistake or a misunderstanding it was a complete disregard for explicit instructions and basic breed knowledge. DO NOT USE CLIPPERS ON A POMERANIANS COAT. Before the appointment, I made it crystal clear multiple times that clippers were NOT to be used on my dog under any circumstances. Pomeranians have a double coat that can be permanently damaged by clipping, sometimes never growing back correctly again. I even sent reference photos and was reassured directly that she would keep the coat longer and avoid anything that could compromise it. Despite all of this, she proceeded to use clippers a

10 out of 10!! First time going to this location and was very impressed. The ladies at the front were so kind and made my baby girl feel comfortable. When I came to pick her up she looked ADORABLE and tail wagging the whole way home. Thank you!!

Very detailed on my pets sevice and care. On time, professional, & not over priced. I will be their new customer, my doggie said she’s happy!!!!

They were very kind and patient with Thor. He doesn’t let anyone touch his paws, let alone brush him, but the girls who attended to him were extremely patient and loving. Even though he didn’t cooperate much, they still managed to do everything necessary to make him look beautiful, clean, and happy! I highly recommend this location because they truly know how to treat dogs.

The past two times we have been they have done a wonderful job with Ellie. She is cut and bathed and happy. Very impressed with the girls here.