Ruff Haus Pets

Lev & Marble are great staff and so friendly and helpful. The experience was wonderful. They have a resident cat who is so sweet also. Lots of high quality stuff here for pets. Lots of cute toys for pets as well as treats. Parking on the street and you have to pay the meter. It’s in a hip area called Lincoln Square w many fun stores.

I was recently at this shop, looking for something to help my dog, Latte, heal from her dental surgery from the day before. (She had 6 teeth removed.) I was hoping to find some really soft treats for her pain medicine and the vet warned me that she needs to eat soft food for a while. I was on a time crunch so I asked for help and the nice people working there were more than happy to answer any all all questions I had. At their recommendations and shared of information about the product, I purchased Pillbuddy Naturals: Grilled Duck Recipe, A+ Answers Pet Food: Raw Goat Cheese Bite with Turmeric and a couple of cans of Koha: Pure Shreds. I love the Pillbuddy because it's soft like cookie dough yet doesn't stick to your fingers and Latte loves the flavor that she doesn't notice that I place

I just had the most disappointing experience with this store. I ordered my dog some Saltsox, and when I went to pick them up in store the next day after the order was confirmed, the item was not pulled from the shelf and actually ended up being out of stock. It was especially frustrating for the order to be confirmed to only find out from the sales associate, James, who went to pull the item when I came to pick it up and couldn’t find it. It makes no sense to me why the store confirmed my order when the item was out of stock, especially since the sales associates were sitting around and chit chatting when I came in store. A heads up about the item not being in stock would’ve been nice, but James told us “they were busy yesterday” so there wasn’t time… I was in the store at 2:45pm, so it se

Went here after my cat was seen at the vet several blocks away. Thought Lark deserved a treat. I was blown away by the variety of cat toys!! Some I hadn't even seen before. I bought a cute ball designed of cardboard, a favorite material with my 6 cats. Their prices were decent, too! Staff was friendly.

We love Ruff Haus Pets! We started driving to their store from Bucktown over 10 years ago, when they were still on Rockwell. Now live in the neighborhood and have been getting our dog's food and treats there ever since. Love that they have the loyalty programs on most of their products (ie, get the 12th box of food for free). Staff are always friendly and are very educated and knowledgeable about pet food. 10/10 recommend!