Roam Tags

Roam Tags has horrible customer service and business ethics. I cancelled an order within 12 hours and they confirmed the cancellation, but charged my card. Two weeks later I receive notification of the order shipped. I immediately contacted them again and had to send them the e-mail conversation I had with them cancelling the order because they “had no record of it”. They sent me return labels which I immediately put on the unopened packages and sent back. They then only gave me a partial refund with no reasoning. This was THEIR error. I reached out two more times by email and suddenly stopped receiving responses. No one ever answers the phone.

This organisation is dreadful.