Reptile Room

Clean, animals in good condition, friendly and helpful service.....My family was comfortable taking home our 3 new healthy pets.

Please don't support this place. It's infamous for a reason (despite the shockingly high rating on Google). I really wanted to like this place; the drive from my house isn't long, and the architecture looks great, but I just can't after seeing what I saw. Animals are seriously neglected, seemingly for weeks or even months at a time (water bowls don't get that moldy in just a week.) They were either lethargic or desperately trying to escape. Adults are inappropriately kept together. Enclosures are tiny with no enrichment, and sometimes no hides. Avoid this place. Most others recommended East Bay Vivarium, though I haven't been there myself. UPDATE: I revisited the place a bit ago to see if things have changed, and...they seemed better?? The layout got an overhaul, the animals are activ

We just popped by to check it out and ended up walking out with a Milk Snake. All thanks to Freddy! Such a nice guy. Let us hold the snakes, answered all our silly questions, helped get the right setup for our snake and even gave us some food for our other reptile. We will definitely be back to support this lovely local store! The store itself is well laid out and doesn’t feel dark or overcrowded at all.

The staff were polite and helpful. The animals all had water and none of the cages were overly dirty on the inside. However, the rest of the building was absolutely filthy. Lots of cobwebs on the ceilings and in corners. It looked like the floor hadn’t been mopped in years, the windows were gross and the outsides of the cages were not clean. I really wanted to like this business because it is local, but the cleanliness is a major issue. I hope that they can improve because I would love to be able to patronize this business.

Friendly and helpful staff, supplies for various reptiles and a good selection of the reptiles themselves. They carry live food like crickets and roaches that are always fresh and well maintained.