Redwood Animal Hospital

Brought my doggo in for his first exam, and everyone was absolutely amazing. Dr. Winncott (spelling?) was incredible! It wasn’t a quick in and out visit- He took his time talking with me about different options and thoroughly explaining the plan of care for my pup. I’ve never had such an informative or pleasant experience at any other vet clinic. Highly recommend!

I couldn’t believe the negativity of their staff. We stopped with a car-sick nauseous pup. I understand they are not an urgent care but most animal lovers would help. Write a prescription. Screamed about our dog peeing in their side yard. Rude. No compassion. I’d never trust them with my pup.

Do not bring your furbaby here, mine is dead due to their negligence and malpractice. My kitty turned out to be terminally sick when I finally took her into the vet on 2/9/19 at Redwood Animal Hospital. They charged me for an office visit, FELV/FIV/Feline Heartworm test, CBC/CHEM17/T4/LYTES/SDMA blood panel, vetipuncture, subcutaneous fluids, Covenia injection, B-vitamin injection, Mirtazapine-15 mg injection, Nutrical-4 oz nutritional supplement, and 3 cans of Feline A/D 5.5 oz urgent care food. When requested subcuteaneous fluids for home use we were declined. The Ambiguity of her overall health were presented to us as if she were strong to be surviving at 4.5 Lbs, with an upper respiratory illness. She dropped all of her weight in the span of a week, from 8.6 pounds to 4.5 pounds on 2/

While the veterinarian at this office is undeniably skilled and compassionate, the same can't be said for the rest of the staff. Unfortunately, the receptionists and assistants seem to have missed the memo on basic manners and customer service. Their demeanor is consistently rude and abrasive, leaving a sour taste in the mouth despite the vet's best efforts. It's a shame that such excellent care is overshadowed by the unpleasantness of the support team.

I have been taking both my dogs here for about 7 years now, and have nothing but good things to say. They always take great care of my dogs and do what they can to be helpful. The other day i noticed a large swelling in my dogs ear and called and left a message around 8pm. I wasn’t expecting a call back right away since it was after hours and i didnt call the emergency line, but Dr winnacott called me back within minutes to talk to me about the situation and to schedule to have it taken care of asap. He also always spends time to explain in detail any issues my dogs are having so i can understand them and be on top of it.