Pretty Paws Dog Grooming

The grooming itself isn’t bad, but the guy at the front desk is a complete jerk. The staff member with arm tattoos was extremely, a PoS rude AH and clearly needs to learn how to speak to customers respectfully.

When we arrived at Pretty Paws, we thought we'd found the perfect place for our little Snow. But as is often the case (new brooms sweep well), everything went wonderfully. We only noticed that Snow was extremely thirsty and wouldn't stop drinking water, which was unusual for her. The second time we took her there, my dear Snow was trembling and seemed to be begging us not to leave her there; but we didn't see the signs! She is very loving and sociable. When we arrived at the reception, we explained how to cut her hair; unfortunately, they didn't do it the way we told them, and the cut was very bad. We expressed our dissatisfaction, and they told us they had spoken to the person who made the mistake and that it wouldn't happen again. The third time was the worst of all. This time, not only

Amazing! I love them. My first experience with pretty paws was unusual because my pug had one abnormally long thumb nail. I called around and no one would just cut the one. Let alone figure out how much to charge just to do the one. I called and pretty paws said they would do it. We showed up one of the lovely ladies clipped his nail and said it was on the house. I had to insist I pay them which after a little convincing she allowed me to pay her. So of course the next nail trim was done here. My other small dog shivers in fear whenever he goes somewhere that resembles a vet. They made him feel comfortable and he didn’t even make a peep. I can tell they love what they do. They managed to make my moody chihuahua tame. Afterwards they offered my pups some treats. Needless to say they ha

Fair warning: this groomer is usually booked out 1-2 months in advance. If you know your dog needs to be groomed 2-3 times a year, make the appointments for the year, all at once. I’ve brought my Lhasa Apso “Schnippy” here for a few years. She literally doesn’t feel like herself when she’s all matted and furry. Anytime I pick her up after an appointment, she’s so spunky and wild, I love it. This place is as professional as it gets and I won’t take her anywhere else!

This place used to be really good. But then new management came. I still went for a while because the grooms were still good, until my dog came back unable to put any weight on her right leg. They insisted it was bc she had a scab on her paw and it wasn't anything they did. The vet said she hurt her shoulder (possibly pulled her arm too high?). Took her two months to stop limping and now she is terrified of going anywhere.