Polk Street Animal Hospital

Highly recommend! This clinic is very clean and the staffs there are super responsive, my pet needed some travel documents as our family are moving across the country and they made it happened! The staffs and doctor Cote, are very responsive and their fees are much more reasonable than our old clinic. We highly recommend them

This was my second interaction with this clinic, and it will absolutely be my last. My first visit already raised red flags. I brought my cat in for discomfort and possible ear mites, yet the vet tech on duty was unable to complete the most basic part of the exam. She said she “didn’t feel comfortable” looking into my cat’s ear because my cat let out a single hiss. There was no aggression, no attempt to scratch, no attempt to bite. Just normal feline discomfort at being handled while they were in pain. A veterinary professional should be trained to safely and confidently work with animals in those situations. If a routine ear check is too difficult, then perhaps this is not the right line of work. Today only confirmed that this clinic is not worth returning to. I tried to obtain my cat’s

I love the proximity of this vet and have had positive experiences with Dr. Rosen in the past. Unfortunately, I will no longer be bringing my dog here. My decision is based on a very unpleasant phone interaction with the front desk. I called about bringing my dog in today to get him checked for an infection. I was told there was no availability today (that’s okay because I knew it was a long shot!) but tomorrow (Saturday) was an option. When asking about pricing, I was cut off mid-question and told that she was “trying to explain,” only to repeat exactly what she had already said — without ever actually answering my question about cost. When I did receive an answer, she said the prices don’t fluctuate and would be the same. When I asked follow-up questions to understand this, the tone be

In today's appointment Karen and Dr. Cote were great with my cat and very informative. Unfortunately, it's the third time in a row that the office gives me a bill over email when booking the appointment, and when I am going to pay my bill in person after the visit, the inflate the cost and overcharge me. Last time it was about $230 more, and previously about $70 higher. Today the bill came $100 higher than the price given beforehand, for the same services. When I mention it, the receptionist just said 'anyways' ... front desk customer service is very poor, they don't want to be there and they make it very clear.

I've been taking my cat here for years. I found a vet I really liked and seemed to care about my cats health Dr. Mats Koelemij. However this place has become SO expensive it is no longer reasonable to take my cat here and I will be going elsewhere. I recently took my cat in for a nail trim (was $30 previously) and now they charge $70 to trim your cats nails. I wasn't told cost beforehand and was shocked by this price at check out. The person at the front desk told me there was nothing they could do and they had zero control over the prices (fair enough). So I paid and left. I filled out an online forum saying the price was over double what I was charged last time for a nail trim and never heard back. Save your money. Go somewhere else.