PetSmart

Williamsburg, VA · Pet supply store

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Williamsburg
#28
of 47 veterinary practices
City Percentile
24%
rating percentile
Address
PetSmart, 4900 Monticello Ave, Williamsburg, VA 23188
Phone
(757) 259-1630
Website
www.petsmart.com/stores/us/va/williamsburg-store1073.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Open · Closes 9 PM

PetSmart is a veterinary practice located in Williamsburg, VA. It is one of 47 veterinary practices listed in Williamsburg. Its 4.4-star rating is slightly below the Williamsburg city average of 4.6 stars. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Saturday9 AM–9 PM

Customer Reviews

★★★★★ 5.0 Drew Melzer · Dec 2025

Always a great selection of accessories for large breed dogs. I only shop here for collars, harnesses, beds, and leashes. They also have great customer service and friendly staff. Best pet store in Williamsburg.

★★★★★ 5.0 Cassandra Williams · Jan 2026

Absolutely amazing experience for my furbaby Snotbottom (AKA Snot/Snotty!) Dog food & grooming/bath- They have a LOT of selections for dog food, I got a bath and nail trim appointment for Snotbottom. He came out so clean and fresh! He looked adorable, (I put a picture from a little while after) He was so happy to be all cleaned and trimmed! Thank you PetSmart my little Snot is so happy now thanks to you guys! ;-)

★★★★★ 5.0 Britt D. · Dec 2025

A nice, clean petsmart that has lots of items in stock. They have a pet grooming area so you can get your family pet trimmed, cleaned up, looking and smelling good. They also have a cat adoption area so you can view all the wonderful kitties looking for a new home (honestly my favorite part of visiting this store). Conveniently located by a publix and other stores so you can shop while you wait for you pet to finish getting groomed.

★☆☆☆☆ 1.0 Leslie Lantz · Feb 2026

I had the WORST experience at the PetSmart in Williamsburg, VA, specifically with an older man with gray hair and enlarged abdomen in the aquatics department. He was very condescending and spoke to me (an adult women) as if I was a child who knew nothing. When I asked about purchasing natural sources to lower pH, such as driftwood with live plants, he said, "That doesn't work. Don't believe everything you read online." Additionally, when I told him which fish I wanted to purchase, which are the same as what I've successfully had before in my 125-gallon freshwater tank, he said, "no, you need to go home and add white vinegar to your filter." Very concerning as I have live plants and a variety of fish, such as angelfish, tetras, etc. His poor professionalism and condescending attitude are i

★★★★☆ 4.0 Kim G · Feb 2026

Store had most of my items in stock. Only two associates working so waited to get help for item. Store was clean.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pet supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.