PetSmart

Today was my first time bringing my cats in for a bath, and Karleana made the experience seamless. She was professional, friendly, and efficient, and did an excellent job bathing both of my cats. They came home clean, happy, and calm. I was nervous going in, but she truly put me at ease. I will definitely be back. Thank you again!

Borderline animal abuse. I made it clear I did not want him shaved down to the skin. He was a little matted but nothing a little brushing couldn’t fix. (Was willing to pay a brushing fee). They said okay and I dropped him off. After butchering his haircut (see pics below) they called me and said we can either shave him down to the skin or you can pick him up. This is how he looked when I arrived. Disgusting and lazy actions by this PetsMart. Fur is falling out in clumps…

I was just in PetSmart and had the most amazing experience! The manager greeted every customer and inquired how she may help each and every person. She helped me upon walking into the store, then followed up when she saw me in an aisle. I didn’t see what I was looking for so asked her. Not only did she go right to it, but she grabbed the heavy dog food and put it in my cart for me without me asking. The whole experience was great. The cashier was great and so was the gentleman who got my fish for me. The store is clean and smells good. If I could give 10 stars I would!

This has to be the worst location to go to at least on this Saturday. Groomers didn’t want to do cuts. Shoes were off with top relaxation.

I take my dog to this petsmart for day camp and boarding and the team at Pets Hotel/Doggie Day camp is amazing, shoutout to Tyler who has checked in my dog on many occasions and making my dog feel at home! My dog comes home happy and tired! Highly recommend