PetSmart

Cary, NC · Pet supply store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Cary
#62
of 95 veterinary practices
City Percentile
22%
rating percentile
Address
PetSmart, 2430 Walnut St, Cary, NC 27518
Phone
(919) 858-5442
Website
www.petsmart.com/stores/us/nc/cary-store0595.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Closed · Opens 9 AM

PetSmart is a veterinary practice located in Cary, NC. It is one of 95 veterinary practices listed in Cary. Its 4.3-star rating is slightly below the Cary city average of 4.7 stars. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Saturday9 AM–9 PM

Customer Reviews

★★★★★ 5.0 Alexandra Scancarella · Jan 2026

Today was my first time bringing my cats in for a bath, and Karleana made the experience seamless. She was professional, friendly, and efficient, and did an excellent job bathing both of my cats. They came home clean, happy, and calm. I was nervous going in, but she truly put me at ease. I will definitely be back. Thank you again!

★☆☆☆☆ 1.0 Eric Dreier · Oct 2025

Borderline animal abuse. I made it clear I did not want him shaved down to the skin. He was a little matted but nothing a little brushing couldn’t fix. (Was willing to pay a brushing fee). They said okay and I dropped him off. After butchering his haircut (see pics below) they called me and said we can either shave him down to the skin or you can pick him up. This is how he looked when I arrived. Disgusting and lazy actions by this PetsMart. Fur is falling out in clumps…

★★★★★ 5.0 Erica Howard · Dec 2025

I was just in PetSmart and had the most amazing experience! The manager greeted every customer and inquired how she may help each and every person. She helped me upon walking into the store, then followed up when she saw me in an aisle. I didn’t see what I was looking for so asked her. Not only did she go right to it, but she grabbed the heavy dog food and put it in my cart for me without me asking. The whole experience was great. The cashier was great and so was the gentleman who got my fish for me. The store is clean and smells good. If I could give 10 stars I would!

★☆☆☆☆ 1.0 Mia V · Dec 2025

This has to be the worst location to go to at least on this Saturday. Groomers didn’t want to do cuts. Shoes were off with top relaxation.

★★★★★ 5.0 Olivia Hamm · Jan 2026

I take my dog to this petsmart for day camp and boarding and the team at Pets Hotel/Doggie Day camp is amazing, shoutout to Tyler who has checked in my dog on many occasions and making my dog feel at home! My dog comes home happy and tired! Highly recommend

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pet supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.