PetSmart

Good prices, good selection, people ARE friendly and will assist anyone with heavier items to their car. BUT they need to put more hay and check the water in their guinea pig cages and hamster cages. Guinea pigs need bigger areas to run around in.

Wide selection of fresh pet foods, which I now have to get for my finicky elderly dog. Great supplement to my usual Chewy orders that allows me to mix it up! Also, good toy selection (although more non-plastic options would be welcome).

I went to this store on Jan 5th 2026 afternoon to return a few brand new items I bought on petsmart.com. I can no longer use the items from my petsmart.com order due to my pet passing away. However, when I got to the store and told the employees the circumstances and that I wanted to return the order, the employees there had no sympthy, no compassion, was rude, and impatient. They had all these rules that made the petsmart.com return more difficult than it should be -- need to bring the same credit card used to place the order (not a real requirement, the POS system does not restrict this), need to enter an ID and process as a no-receipt return, etc. I was going through a hard time already and the employees here only made it more difficult. I will no longer recommend this store or pets

guy with long bearded ponytail incredibly rude. checked out and he didn’t say hi just “type in your number”… never asked me if i wanted a bag even though i had 4 big cases of cat food and other items.. just tossed them in the cart. when i asked for a PAPER bag he insisted i be charged a seperate 20 cents which ok no problem .. held up the line to do so and tossed the bags on top of my items rather than offering to do his job and help me bag . confronted the employees and felt incredibly disappointed with the responses, lady at register behind him also mocked me for asking for a bag. wth is wrong with this location? never had a problem at a pet store before.

This store is huge! We go here because they have the prescription diet that our veterinarian prescribed for our cat. Employees are friendly and helpful. One complaint is that the prices on the website don't always reflect the price in the store. Luckily the cashier was patient enough to match the prices.