PetSmart

i rlly like the tank sale yall do but while getting my tank i dared to look at the reptile section out of curiosity and i will say… it was not good at all! i know they are all temporary tanks but even for temporary tanks they contained substrate that can kill the reptiles that were in the tank? for example, with the leopard geckos i understand not having the best substrate but why have one that could cause cementation and impaction like calcium sand when you could use paper towels for way cheaper and be a better example to those who use the temporary tanks as inspiration? i fear using calcium sand in a tank could let employees know its okay to give miseducated advice and tell others to purchase calcium sand for their own geckos! the other reptiles were there own issue like the multiple boa

This place offers variety of pets' products and grooming services. They have area for cats and fishes 🐟. I got good deal on calming treats, it was buy one get one. My fur baby always anxious when it rain with thunders. The store was clean and the cashier was helpful and nice.

VANESSA at the register was filthy. She put her 4 fingers in her mouth to get them wet and then she asked me to take my cell in her hands because she couldn't see the prescription. When I refused to pass her my phone stating she can't put her fingers in her mouth and touch my cell with that same hand because it is amatterof hygiene she was rude to a point I had to ask to see the manager. Seriously, you guys can't teach your staff the basic rules of hygiene and teach them to have better manners with the customer? This pityful store, just made it in my black list.

Lauren provided top-notch customer service over the phone prior to and with grooming and nails appointments for two chihuahuas today. She was friendly and professional. Great experience! We will definitely be return customers. Thanks!

It’s boarded up and closed… and yet the website says they’re open and have exactly the item I wanted in stock… would have marked zero Stars but then would have been un able to post… there is a Chic-fil-A in the same parking area which is the only positive in the area