PetSmart

Bay City, MI · Pet supply store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Bay City
#10
of 28 veterinary practices
City Percentile
22%
rating percentile
Address
PetSmart, 4101 Wilder Rd E501, Bay City, MI 48706
Phone
(989) 391-3664
Website
www.petsmart.com/stores/us/mi/bay-city-store3125.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Closed · Opens 9 AM Sat

PetSmart is a veterinary practice located in Bay City, MI. It is one of 28 veterinary practices listed in Bay City. Its 4.3-star rating is slightly below the Bay City city average of 4.6 stars. It ranks #10 of 28 veterinary practices in Bay City. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Friday9 AM–8 PM
Saturday9 AM–8 PM
Sunday10 AM–7 PM
Monday9 AM–8 PM
Tuesday9 AM–8 PM
Wednesday9 AM–8 PM
Thursday9 AM–8 PM

Customer Reviews

★★★★☆ 4.0 Rain · Dec 2025

Great for supplies. One thing they should work on is making sure the prices on the shelf line up with the prices at the register 3 items at my last 2 visits came up with a higher price tag than advertised on the shelf, if would not have been paying attention to the cashiers monitor I would have just paid the higher than advertised price. Do not let corporate rip you off.

★★★★★ 5.0 Shelly Keyes · Dec 2018

I love this store! It is always so clean and stocked when we go in. The animals all seem loved and well cared for while looking for forever homes, the tanks are always clean and food is always in sight. Customer service is always great here. The workers are always smiling, always willing to help with anything and are all very knowledgeable. Just a great place to get your pet supplies, live plants (including my favorite, MOSS balls) and possibly a new forever friend!!

★☆☆☆☆ 1.0 Krischelle Smith · Oct 2025

Manager is extremely unprofessional. There was no issues until she become so overly rude. I walked out and took my business elsewhere. I'd shopped here several times. There was simply a question regarding a priced item that rang differently than the posted price where the item found and taken from on the shelf. However instead of calmly discussing the issue, she acted in a manner that has me never planning to shop here again. There's far to many pet stores in the area to deal with management like that.

★★★★☆ 4.0 Brandon Parker · Jan 2026

Great store always clean with friendly people would have given them 5 Stars but they were out of feeder goldfish which was the only reason I went there today

★★★★☆ 4.0 Teresa Wazny · Oct 2025

The employees at this location are always friendly and helpful. Clean store. The only negative I see with the company is that the "Petsmart Charities" they want you to donate to are nationwide... not local. For me, I'd rather donate directly to local rescues

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Appointment Required ✓ Quick Visit ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Pet supply store

Top Veterinary Practices in Bay City

NameRatingReviews
All Four Paws★★★★★ 4.920 reviews
Precious Pet Grooming Salon★★★★★ 4.919 reviews
Furry Friends Salon★★★★★ 5.015 reviews
Bay Valley Animal Hospital★★★★★ 4.720 reviews
Kaybee's K9 Training & Spa★★★★★ 4.720 reviews
Rebecca’s Pet Grooming★★★★★ 4.720 reviews
VetMED Veterinary Hospital★★★★★ 4.520 reviews
Dirty Paws Pet Salon★★★★★ 4.520 reviews
Feeders Pet Supply★★★★☆ 4.420 reviews
Bay County Animal Services and Adoption Center★★★★☆ 4.320 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.