Petco

Navish WAS VERY HELPFUL!! he was very knowledgeable about our dog and the allergies.And a lot of things that we didn't know about which was really amazing and very comforting.So now we have a kind of an idea, what we need to do.Thank you so much for that Novish. I really appreciate everything that you've done and peco is very lucky to have you. Thank you! June

I have completed a Google review under the Petco store website but it bears repeating. I’d like to commend Michael for helping me complete a successful purchase of an adorable Hermanns tortoise this week. It was a pleasure working with such a professional and knowledgeable associate . I don’t know if anyone else with less experience with reptiles would be able to answer my questions and therefore I would not have made the purchase. Michael had high standards and strict orders not to allow this little tort out the door unless every single item was purchased for the well being of my new pet . Kudos for Michael & Petco for this rule and not just anyone could walk out with a new pet . Michael was very patient with my incessant questions & chatter over several visits till the transaction was

I brought my old dog with hip dysplasia and arthritis in for a bath. He normally goes to another Petco but this one had an opening on a better day. Right off the bat, the attendant didn't seem to want to bathe him. He's on carprofen for inflammation and she spent a couple minutes looking it up "in case he had to be denied". He's been to numerous Petco's for a bath and this is the first time anyone has done that. She also didn't cut his nails down because he didn't want them cut down and wined a little. I don't think she even tried because no other Petco has ever had issues with this. I'm not sure if they were overbooked or what was going on but I will not be coming back here for a dog bath. I don't feel like he got the care he needed and I didn't get my monies worth. I don't recommend any

I had an amazing experience with Mickeria at Petco. She is incredibly kind, patient, and has a great personality. Her customer service was truly exceptional, and she made me feel welcomed and well taken care of. I genuinely look forward to coming back, knowing Petco has associates like her. Thank you, Mickeria!

Shout-out to cashier Tabby for doing the right thing when confronted by an irate customer. Customer was attempting to purchase a Betta. She asked Tabby a question regarding the care of the Betta and in doing so, the customer revealed what the terrible living conditions would be for the fish. Tabby educated the customer in the most professional and peaceful manner that doing so would significantly harm the Betta. The customer proceeded to blatantly manipulate her story by first justifying her actions and then saying she would mitigate the harmful environment. It was obvious the customer was just lying to Tabby so she could buy the fish. She grew increasingly irate as Tabby refused to sell her the fish knowing the customer was lying. Thanks again for doing the right thing Tabby and for doing