Petco

I am disappointed by the help I received from one of the cashiers. I had a gift card that was not scanning and I asked him to type in the number and he said “it probably has no money on it don’t you have another way to pay?” Completely embarrassing in front of a line of people. The name of the cashier is Jesus. I will say Emily typed in the gift card number in and it worked fine.

Warrenton Petco has the most helpful staff who will go above and beyond. "Picture it"...I bought a small, often forgotten about treasure who caught my eye swimming in his little bowl back in May of 2023. His name is now Stevie Nix...Nix for short❤️ when I tell you he is very spoiled? It's no understatement 😂 He caught a bout of Popeye(it's a thing I swear) and I called Petco to ask for help and was ready to speed to any vet that would save my baby😭🙇 The staff at Petco, never once gave the impression that my 1.5 gram fish was any less of a heart hole filling family pet than Shadow the dog😍 And Nix is now in his own 10 gallon tank with whatever he wants or needs at his fingertips🤔....or fintips😂 He honestly lives better than me and it will stay that way. PS- Something that isn't talked about

When did the employees start telling the customer what they will and will not sell them. If the customer asks for anything particular then provide them with the service.

I took my 4 year old mini-cockapoo for a haircut. My dog was there over 4 hours. When I was called to pick her up, I was asked if my dog was sensitive at her feet. I said no, why. The groomer said she was difficult. I have been going there for 4 years and never told this before. I had even stopped by to check what was taking so long and saw my dog patiently sitting there, having her haircut. I saw no aggression, she wasn’t difficult. My dog is the sweetest dog & I have never had any one call her difficult. She licks every person or animal she sees. Will never go back!

They have a poor Conure who has been ENCLOSED here ALONE since November. Its mental health is rapidly deteriorating, and yet they just leave it there. Disgraceful