Petco

Signed up for the first exam to be free arrived and was taken in a timely manner. Was sold a package for approximately $220 Sent to the back of the store were three people were working like an assembly line. They did not examine the my dog. They only provided shots did not take the temperature because the temperature gun wouldn’t work didn’t exam the dog look for lumps health teeth ears. My dog has a yeast infection that I’m treating her for in her ears. that was never seen or mentioned her ears. I’m directed to the register they scans my receipt from the Vet almost $280. I say to the cashier that was not accurate and somethings is wrong. This should have been about 220 she turns to her ignorant Manager with zero identification just a T-shirt on. She comes over with her attitude problem do

Lynne the store manager needs lots of training and doesn't give any customer service. I had received several emails with a 20% off grooming so I clicked on one to make an appointment and I did. The cashier didn't know how to use it and Lynne refused after I showed it to her. I never had a problem there before and I go only to have Lindsay groom my dog she is the best. Have her train Lynne. Not going back until I receive the discount I was promised.

Great place to shop for my dog. I can also bring my dog in and she loves going around the store. They have a lot of things to choose from and the staff is very helpful and professional. I highly recommend this store.

This store specifically, and company, makes no sense to me. I have a lot of reptiles that require a decent amount of crickets. While I understand and can respect a limit on the amount you purchase, this NEEDS to be posted for customers to see. AND the policy needs to be followed by the employees. I went in today for 150 large crickets and was told there was a strict limit of 50. (Didn’t even get the full 50 in the bag either). I’ve been here multiple times and been greeted with limits of 50, 75, or no limit at all. The associate that helped me was beyond pleasant and understood the frustration. But why have a limit if the employees pick and choose to enforce it? Petsmart is right down the street and has no limit at all, which is where I go to get my bugs now. I was told this petco orders t

I was followed in the store by an employee (?). He never asked to help me find anything. I went to ask the cashier at the front and she said she didn't know. We located them together. I wanted to look around more, but she stood next to me as if I was going to steal them. Then, the man following me around the store said "that's not a parking spot." I didn't drive or park anywhere, and I thought he worked inside the store, not outside? Such an uncomfortable interaction over some bloodworms. Do better.