Petco

This was an online order. It wasn’t the store in Bennington. However, no one has ever gotten back to me from on line orders when I did a return for Credit. So I decided to do it this way. As you can see in the photos, I did not mail them back. The smell was awful. My dog had to eat regular food instead of the RX. I’m very disappointed that no one has contacted me back. I spent $120 a month maybe more on this RX for my dog. I would expect a credit would not be an issue. I am also a vital Care premier member. Ty

Absolutely disgusting.. My Boyfriend and I went to pick up some guppies for our tank and what was found was horrific I mentioned the fish many times but the lady staff was very rude and decided to just say fish die, I understand that but the diseases that come off dead animals essentially fish is really bad..you could have scooped them out! The live fish were eating them! Will never support again

Whenever I go to use the Petco App the WiFi is so bad I always lose my coupon. It is so frustrating. I have to use the wifi from next door. Yesterday I could not get a signal and I gave up and came back with a screen shot of the coupon. This is the 3rd time this has happened to me. If a store has an app they should have a good signal in store.

I stopped into Petco and was truly overwhelmed by the incredible experience my partner and I had. As we stood there admiring the reptiles, Mary came over and completely changed the atmosphere with her genuine kindness and her wealth of knowledge. She took the time to answer every question with patience and a heartfelt passion for these creatures, making us feel heard and cared for. It was clear beyond a doubt that this store genuinely cares about the well-being of their animals—every thought, every action reflected their deep commitment. I am genuinely blown away by Mary's compassion and her unwavering dedication to the animals in her care. It left me feeling inspired and grateful to see such love and dedication in action. Best Petco I have been to.

I wish there would be employees at the registers to assist customers wanting to check out. The day prior I had too leave all my items due to the store having to be closed because the registers were not working.