Pet Supplies Plus Upland

My husband and I have been coming here ever since we found it while we were waiting for our coffee at Dutch Bros. The prices are better than other retailer stores that we have been to. Make sure you sign up for their reward programs and that's were you will save. I like that they offer a variety of healthy brand selection of dog and cat food. We are also always greeted from the friendly staff. I highly recommend this place and support a small business.

At first, I enjoyed taking my dog to this store to bathe her! I have a Disability in my lower back, so I needed access to an elevated bath tub to wash my dog. I was told by the staff that my Disability would be accommodated. I went in on Sat. Oct. 25th to wash my dog again and was told by staff and the manager Cristina that due to an incident that occurred in the dog washing room with a separate client the week before that SHE CANNOT ACCOMMODATE MY DISABILITY! I thought the Manager Cristina would be reasonable as I had no part in what occured the week before with some other client! I explained politely that I cannot bend down to wash my dog and that I need an elevated bathing tub and that the prior times I had visited I was reassured by all staff that was working on those days that MY DIS

Everyone who works here is ALWAYS so nice and knowledgeable. They go above and beyond to make your visit special. We love shipping local and spending money in our community. Willow loves her food and treats which we always buy here.

They send mailers stating "Best prices, best selection, best service GUARANTEED." When in reality they DO NOT MATCH chewy nor Amazon claiming they are not "local" stores yet they advertise this. Failure to remain competitive will most likely result in your stores leaving California... Seems like false advertising and a lawsuit waiting to happen...

The clerks are very friendly and knowledgeable. If they aren’t sure of something, they take the time to research for you. I enjoy going to this store.