Pet Food Express

I often bring my 95lb Old English Sheepdog here for a bath and the staff are so helpful and friendly. PFE has a large variety of high quality pet food which I buy for both my cats and dog. My dog has an allergy to chicken and the staff are very knowledgeable about pet foods that don't have specific ingredients.

I chose my dog's food after talking to an associate here. They didn't steer me to the most expensive stuff. They gave an honest opinion. I like that 'buy 3 and get one free' - forces me to stock up and not run back and forth too much. They always help with my bags and it's never a long line to pop in.

The manager and team at this store are amazing. They remember customer names(and more importantly, pets’ names. And they really know their products - making recs on foods to try if your dog is having any issues. I’m really grateful to have them so close to where we live.

Love the Dog Wash! The staff is exceptional and good at problem solving in order to help their clients find what our fur-babies need. Even the back office staff is wonderful. The one time I did have a major issue with a team member that I escalated it to upper management, it was handled extremely professionally and ended up being a retraining issue that effected the animal adoption process. Any store that is will to look at issues, take and make them learning opportunities to better service and strengthen their team is doing something right!

I’ve been going to this location every week for months. I hadn’t had any bad experiences here. But today, I went in and an elderly white male employee who was bald with thin gold framed glasses said something very rude to me. I’m an Asian person, and he came up to me while I was shopping and said “You know, we’re the top shelf of pet stores” and I said “oh ok thank you” and he said “if you’re looking for something cheaper maybe you should go somewhere else” This was unwarranted as I was just shopping there as I usually do. I can’t help but feel like there was racism behind his intent. Very disappointing