Northside Emergency Pet Clinic

I took my big boy (Gunther) here for an emergency back in July. They were friendly, professional but overall compassionate. I was out of town and my family had to bring him in since he wasn’t urinating. They let my family call me on the phone while they explained everything. Yes, it can seem like the price can be high but to me it was fair pricing for everything I chose to do. They did provide me with options for financial assistances. During this difficult time, the vet did explain every step we could do but unfortunately the outcome was still not great. They drained my dog bladder once more to make him comforting which would end up being his final overnight with my family and I. When we finally made the decision to have him euthanized, they explained the options I had for his cremation.

ben passed away here after i left him overnight on IV fluids. when i checked out, they returned to me his leash but had lost his harness. it’s been a week with 0 communication on this and i do wonder how this was misplaced. it was originally gustavo’s harness, who passed in 2023 and very sentimental to me. i appreciate them stepping in to attempt to save my dogs life. vet didn’t give me any impression he thought he wouldn’t make it, so i agreed to the treatment. i regret not staying or to end his suffering sooner… as paperwork states “stiffening throughout the night” he was humanely euthanized the next morning. some of the staff was very sweet to me. others not so nice until my payment went through. i can understand why that might be, but it is very awkward.

I cannot say enough good things about Northside Pet Hospital. During a very stressful and scary time for my cat, their team stepped in with incredible kindness, patience, and understanding. From the very beginning, their clear communication was such a relief. They took the time to explain everything thoroughly, answered all of my questions, and made sure I felt informed and supported every step of the way. Everyone was truly exceptional, from the front desk staff to the nurses and doctors. Each person we interacted with showed professionalism, compassion, and genuine care for both my cat and for me. It’s clear they love what they do and deeply care about the animals they treat. I’m so grateful for the level of care we received. I highly recommend Northside Pet Hospital to anyone looking

I brought them a stray kitten with a severely messed up eyeball. They helped me find an awesome surgeon with almost immediate availability. I promised photos to the sweet staff. She loves car rides, being outside in our yard, and putting us to bed with kisses. Thank you 🙏

Had my dog euthanized today very sad got a quote and ended up charging us an extra 200 and all I got was I’m sorry I quoted you wrong that was my mistake so made it to be our fault do not come here your quote will change very unprofessional rude disrespectful had an attitude when they realized it was there mistake! If you have extra money for there mistakes at a time of grief we shouldn’t be treated this way there staff need to be trained properly and have respect and not try to take more money from us at a time like this! Do not come here!!!!!!