North Star Animal Center

Thank you, North Star Animal Center, for taking such wonderful care of my Lulu while I was away! It gave me such peace of mind knowing she was being looked after by professional and friendly staff. She also got a grooming and nail trim before I picked her up, she looks so happy and fluffy! 🥹😍 The facility was spotless, and I really appreciated the photo updates while I was gone. I’ll definitely be bringing Lulu back next time I travel!

I’ve been taking my dog here for over4 years and I love their attention and care to my dog. Seriously they really take care to my dog. Shes a staple there and loves the staff! When we leave she’s sad and wants to run back inside. Noelle will take care of you beyond your expectations at the front desk and the techs are extremely determined in their tasks. I’ve recently brought a puppy addition to our family there and she loves it already!

I called in early March to schedule an appointment for my Anatolian shepherd/Standard poodle and had it scheduled for the first week in March. They ended up calling me reschedule because the groomer was out of town on a family emergency. So I rescheduled for two weeks out. They ended up calling me again to reschedule as she was not available and still out of town. I was finally able to schedule him for April 3rd. When I first called to schedule I was quoted a “starting” price of $90. I was expecting it to be a bit more since I knew my dogs tail was a bit matted and he’s a large breed. I dropped him off at 9:45am and he wasn’t ready until 3:30pm. I had to call them to check on his progress. When I picked him up I was told that he was a little hard to work with especially around his feet s

I had a wonderful experience with North Star Animal Center! The staff is caring, professional, and truly loves animals. My dog was happy, well-groomed, and clearly enjoyed the stay. The facility is clean, safe, and well-organized, and they keep you updated, which gives great peace of mind. I highly recommend this place for anyone looking for reliable and loving pet care!

Customer service we good, price was fair, experience was bad. My family travels frequently. We use boarding services often. After moving to San Antonio, we used them only to have our dogs returned to us covered and reeking of urine. We've NEVER had our dogs returned to us in that fashion. And when asked why they smelled so badly, we were told "oh, because they were playing." Like what? Then she proceeds to explain how we can always call ahead and have them wash our dogs prior to pick up for $60 each. Yea, OK. Idk if they weren't taking the dogs out or what happened but it was a horrible 1st impression and we definitely won't be using them again.