Mercy Pet Hospital Citrus Heights

I was quoted over $1100 when I took my cat in. I knew she needed antibiotics she pretty much, but the Vet doctor added so much other stuff she didn't need it looked over the paperwork and took everything off but the in house exam, so I could get an idea where I needed to go from there that a lone was almost $400 the results came back, and she tried to sell me on some more stuff over $600 she didn't need she had a infection UTI and needed antibiotics when I told her didn't need any of that stuff I just wanted the antibiotics she didn't even have that on there for my cat knowing she had a infection! Its hard for me to believe the care for my far baby was there i walked out of there paid over $300 and my far baby is doing good even after we finished the antibiotics! The staff was very underst

I brought my sick kitten Ziggy and was charged for a laxative iv and exam!!! This poor lil baby needed a stool softener and suffered a few days later!! They only offered to recharge me for same care again after spending all my money I had to surrender to spca because kitty had a fever and was suffering due to a hard stool he couldn't pass. Im devastated trusted mercy but they just took my money n Said sorry ill never go back I felt money was more important than this lil baby. I have three animals well taken care of just spent over 500$ and im not selfish I had to get him well

My pup was a new pt coming straight from the ER w a severe infection that caused a huge open wound. They have given us top notch service, Lucchi is on the mend and I know it's not only from the meds but from the love and care he gets from the staff.. They're transparent, empathetic, understanding and provide resources for low income! I have 3 dogs and a foster, we have anew vet in the area now! Thank you Ashlie, Autumn, Mareena and the rest of the amazing staff and doctors!

I brought my older dog to here for urgent care. Before that, I had visited vetco numerous times to diagnose her issues. They initially suggested I go to the ER, but I couldn’t afford the bill. Fortunately, they worked with me and found a solution. Due to the doctor’s past experience, she was able to diagnose my dog when the other vet couldn’t. Yes, I spent a lot of money at Vetco trying to figure out what was wrong. However, Mercy Doctor just had to look at her blood work and already knew the diagnosis. There was a 50/50 chance of recovery, but thankfully, my Sasha has recovered. This will be her new vet, and my newly adopted dog.

They took my cat as a new patient when he got sick when no one else would, and they got me in the next day. They helped me keep the cost reasonable as well. Now, 8 months later, I had to euthanize our kitty and they were so kind, understanding, explained the procedure very well and they were extremely patient and kind with my kids who had to come with me to do this bc I had no sitter. Highly recommend.