Matthews Animal Clinic

My four-year-old dog has been a patient since he was a puppy, and this is the third animal I’ve trusted to your care. Unfortunately, our most recent visit was extremely disappointing. We came in because my dog had a swollen paw for an unknown reason and unclear to what extent it’s been bothering him. One day he’s bad and doesn’t want to eat or get up and the next day active as normal, only we noticed the swollen paw and some limping. He doesn’t like having his feet touched — something the clinic is well aware of — but despite past challenges, no one has ever been unable to trim his nails before (whether at the vet or boarder). After waiting over an hour and a half to be seen, the technician came in with a judgmental tone and dismissive attitude. The young technician said she was unable to

Did an excellent and thorough job with treating my two kitties for their individual allergies. Staff was friendly and knowledgeable. I see myself using these services long-term.

I’ve been a client of MAC for the last 10+ years & I wouldn’t have it any other way. Each Vet is top notch & the level of compassion each of them have for their human clients & animal patients is priceless. I’ve always been treated with such kindness - especially by Dr. Shepherd when she had to deliver an unfortunate diagnosis to me a couple of weeks ago. I’ve been through it all with MAC - wellness visits, surprise diagnosis's, surgical procedures & saying goodbye to a beloved pet. After experiencing all of this with their practice, I can confidently say - they are the best. We remain under the care, even though we recently moved an hour & a half away. Thank you MAC staff for all you do! P.S. a huge shout out & thank you to Dr. Thompson for caring for my Shih-Tzu during her recent surger

If I could give zero stars, I would. I am so very angry at this "vet". My son brought his dog in today who does not like the vet. He made an appointment with this vet in particular because they assured my son that they could deal with a dog who has severe anxiety with the vet. The dog is now vomiting for what will be the 3rd day in a row and likely has an ear infection. What did they do? Absolutely NOTHING! No antibiotics, no nothing My son is now on his way to the Emergency vet because his dog is now breaking out in hives. If you value your pet's life, or just their general health, NEVER GO TO THIS VET!!!!! I had a bad experience with them many years ago and I would have never allowed my son to go there if I'd known. BEWARE!!!!!!!!

If I could leave 10 stars I would! I am new to the area and recently adopted a rescue kitten that was trapped & rescued from a feral cat colony. I read hundreds of reviews on Vets in the Charlotte area and am so happy my instincts correctly led me to Matthews Animal Hospital. The front desk staff were welcoming and kind, the vet tech was very professional and the Vet we saw, Dr. Zavala, went over & above exceptional 1st visit care for my kitten. She addressed all my concerns with respect to the recommended vaccinations, answered all my questions as a 1st time kitten owner, and never made me feel rushed. She spent a good deal of time with us and I was surprised by this as prior experiences with other practices in NY always made me feel rushed and like a number. The cost also was shock