Kim Laube & Co., Inc.

Worst “Made in America” clippers EVER!! They used to be one of the best until maybe 2 years ago (2017) when I started to notice clipper were made very bad. I just got two new clippers (851 - Ivac) and both with their own blades did not cut hair. It sounded loud and shake much more then my old. I am for sure looking for other replacement brands....If I was the company, I would totally be embarrassed to say “Made in America”...sad.

Today is June 6th 2017, I have not received the package I ordered May 21st 2017. When I check the tracking details, address is 100% correct. I understand Laube is 3 hours ahead of us on the East Coast, so I wait until the appropriate time to call accordingly. I call 3 times, the first 2 attempts were actually multiple calls, as i tried ext. 2 (Sales Dept) - ext. 3 (Purchasing Dept) and ext. 7 (Gen Manager) leaving messages with the Sales Dept, and Purchasing Dept asking for a return phone call. My third call I reach the Sales Dept now 3 & 1/2 hours after my first message, where "Phillip" tells me he received my messages, but cannot lookup my order because the mouse to his computer needs a new battery. I explain my frustrations, of not receiving my order for 6 levers and 2 Hinge Assemblys,

We picked up some deshed shampoo and conditioner from them, it worked so well! Made undercoat look like it was melting away! Staff was very nice and friendly.

Great products. Knowledgeable staff. Processing time is worth the wait for quality products.

Factory that makes great products for animal health and grooming.