Kempsville Veterinary Hospital

I have been going to this vets for 13 years. The staff are amazing and really care for our pets. They are knowledgeable and I trust their judgement. I experienced loss of my pet 1 year ago and they are very compassionate. I can assure new owners that your pet will be in great hands. The vets are very professional and approachable, so nice to be reassured.

Personally will never return to this vet. I showed up just under 2 minutes late for a tech appointment nail trim during rush hour for a dog that I am fostering for a shelter and had to pay a late fee for “being 1 minute late”. I could completely understand if it was a vet appointment, but it was a tech appointment.. The technician who did the nail trim (Nina maybe?) was also rude and in a bad mood. Not a welcoming environment at all.

We’ve been going to this vet since moving here a couple years back. In the last month, our husky has been in and out at least 1-2 times a week trying to get a fix on what’s been going on with her. Super frustrating to go 4 weeks with no answers and only doing symptomatic treatments. That being said, Dr. Spencer and the rest of the staff we’ve interacted with is amazing. Dr. Spencer went above and beyond calling after hours after she returned from time off after thanksgiving to talk me through options due to being unable to get an ultrasound through them for a few weeks. Because of that, we were able to get answers a lot quicker, and potentially saving her life. While we’re still unclear on what the issue is, our husky ate for the first time yesterday after a month of eating next to nothin

Patient of this clinic with two cats. About $200 minimum each visit for annual without including vaccine costs. One cat had bloody urine and they would not take her or make room in the schedule for her (I even had a urine sample for them) and so was forced to take her to an urgent care. Finding a different vet that will fit in their own patients when they are sick.

I was debating leaving this review but I decided to just do it in case someone has a similar experience. My dog mimo was taken to the emergency pet hospital, bay beach, on wednesday night at 10pm, we left around 2am denying the doctors recommendation to hospitalize him because I could not afford $8k to keep him there for two days, I am a college student who works at olive garden, could barely afford the $1,400 they charged me just for a couple exams, one round of fluids and antibiotics. After making the tough decision of bringing him home, we went to Kempsville in the morning to see if there was anything else I could do other than being in debt. Unfortunately the doctor at kempsville told me I should either hospitalize him or put him down, and that it would be a disservice to my dog if I k