Idaho's Gem Pet Hospital, Formerly Lake City Pet Hospital

Outstanding friendly service from the entire staff. We brought in our Rabbit for a spay. Small aninal surgery can be tricky but they were extremely professional and great at putting us at ease with after care instructions. Even gave her a onesie to wear during the mending week.. Highly recommended for small animal care..

We love Dr McGraw and her staff. Friendly, kind and our animals are never afraid to enter. We are thankful for their sensitivity and gentleness they show our dogs and cats. And especially their understanding when I am feeling emotional and my continuous questions. Never do I feel rushed. They take their time with us to ensure we understand the care that is needed for the well-being of our fur babies.

Idaho’s Gem Pet Hospital is outstanding. The team is extremely knowledgeable and always takes the time to explain everything. They are so kind and caring with my dog, making every visit stress-free. I would highly recommend them to anyone looking for a new vet.

Absolutely disgraceful experience. My family has trusted this clinic for years, but after their recent behavior, we will never return. We urge others to be extremely cautious. We prepaid $180 for a simple checkup appointment for our small dog. When a work emergency forced us to reschedule, they demanded we pay a second $180 just to book again, with no credit, no transfer, and no service rendered. When we rightfully refused to be scammed out of double payment, they retaliated by “firing” not only our small dog, but also my completely unrelated dog who needs regular seizure care. Firing an innocent, medically fragile dog simply because you are angry at a client is beyond unethical. It is cruel. They also charge extra money just to print a physical prescription, something that should be a b

Very passionate and knowledgeable Doctor and staff! So glad that I found the clinic what is actually owned by the doctor not by corporation! We all here in Coeur D’Alene have to support her! Thank You!