Hotel For Dogs & Cats

My mom got her new fur baby from here. Nice people, seem really caring to the animals in their facility.

I was met with very sweet volunteers and workers. I am a little disappointed on how they do their process of picking for puppies. I went and filled out an application (1/8) and was told I should know by the next day. I never received a phone call until yesterday (1/11) about it and then I was told my application was great but there were several applications for the puppy I wanted so they have to “pick and choose”. In my opinion it should be first come first serve, I’m not sure where I was on that list but it just came off like I just wasn’t in the running. Didn’t like the vibe from the voicemail I received. Like I said everyone I did encounter at the facility was nice and polite, no issues. Just kind of not a fan of how they choose adopters.

My experience pre phone has been nothing but positive with Vicki who is willing to work with me getting a couple of my babies adopted. I have a dying feeling that the negative reviews on here are from individuals who did not meet the qualifications to adopt and are retaliating like bullies! I appreciate the strict qualifications they require and any true animal lover would appreciate it also. If you applied and did not meet the qualifications then there is a reason and it is hardly the fault of the people who try to make this place a success.These animals deserve a loving and safe home. The people here cannot just throw caution to the wind and hope the animal fares well!!

This place deserves a 0 star review but unfortunately that isn't possible. Not only do they not answer phone calls, but the people are rude and judgemental. The owner (given that she is actually there and answers) will give you a whole spill and lecture about not having availability or that you should look at other places to take in the animals. Every single person who is involved with this place should be ashamed on how they treat the people who come to them for help or to adopt the animals. I'm unsure of to why it's appropriate to speak to someone in the way that they choose to speak to people. The absolute judgement in their tones when they speak to people is abysmal and I'm honestly surprised that people aren't speaking up about this. Overall, don't go here. Don't even consider givin

VERY friendly staff. Pets well cared for. I’ve been visiting The Hotel for Cats & Dogs for years. Either over the phone, in person, or texts staff has bent over backwards. Never had a negative exchange with staff. Rude customers on the other hand… PHONE ON SPKR BLAH, BLAH, BLAH, expecting everyone there wants to hear your rant on FULL VOLUME, also acting like you’re “special”. It’s a very small place so just as much as larger places they can be booked up. I know others in my circle use them with no complaints. I shaved my head in between visits while picking out pups. Still got one and another. They’re brothers. 🐕🐕🐾👀