Hopewell Animal Hospital

We recently had to bring in my daughter's beloved dog after it was hit by a car. Unfortunately the dog died on impact. HAH staff were very compassionate and very caring. They even sent my daughter a rainbow bridge paper with a nose and paw print from her dog as a keepsake. We didn't ask for that, but they cared enough to send it. Their compassion speaks volumes. If she gets another dog, I'm pretty sure HAH has a client for life.

If i could give less than 1 star i would... Brought my dog in today, for blood in her stool. Got in the room and my dog had diarrhea-ed in the floor, which then she started to drip blood. I told the dr assistant I would clean it after she got her sample. They had not gloves anywhere in the room so I just used extra paper towels. While im trying to clean it up, my dog is dripping blood in the floor (mind you i cant really hold her leash while getting her poop off the floor, then trying to wipe her droplets off the floor as shes dripping (hot mess express over here)) so dr lyons-bailey walks in gasps at the sight, complains about the smell and stands off to the side as im trying to clean these droplets.. the dr assistant (who was great other than not using gloves or having any readily avail

I want to focus this review specifically on Dr. Taylor James. Words cannot fully capture how incredible she is. To summarize, my beloved cat Nala meant the world to me, but sadly, she fell ill and we had to make the heartbreaking decision to euthanize her. Throughout this difficult time, Dr. James was immensely supportive, demonstrating profound kindness and empathy until Nala's final moments. If you plan to visit this facility, I highly recommend making an appointment with Dr. James. She is meticulous in her approach and genuinely cares about both you and your pet, rather than just being there for the financial gain. The only reason I rated the facility three stars is due to its high costs, which is unrelated to Dr. James herself.

I’ve never written a review before, but I feel it’s important to share my experience as a warning to others. I brought my Basset Hound here a couple of months ago to have her eye examined. I paid over $200 and left without any clear diagnosis. She was prescribed a steroid eye drop, which actually made her condition worse. I took her to a different veterinarian today and was told she has had glaucoma this entire time and is now completely blind. This was devastating to hear, especially knowing it went undiagnosed for so long. In addition to the lack of proper care, the staff was rude and unprofessional. Overall, this was a very disappointing and upsetting experience.

Hopewell Animal Hospital Absolutely horrible experience. Unprofessional, dismissive, and lacking any compassion or bedside manner. We brought our dog in for severe facial swelling. Without properly examining him, the veterinarian immediately criticized his weight — which was completely irrelevant and incorrect. A male German Shepherd weighs 65–90 lbs; our dog weighs 70 lbs, well within a healthy range. She then declared it was a tumor without checking his mouth, ears, or the swollen area at all. No exam. No diagnostics. Just a reckless statement. When my boyfriend asked a reasonable question out of concern for our dog, she became offended and said he should leave the room, saying she would only speak to me. That behavior was inappropriate, hostile, and unacceptable. We left and went t