Hair of the Dog Grooming Studio
Chapel Hill, NC · Pet groomer
- Address
- Hair of the Dog Grooming Studio, 11312 US Hwy 15 501 N, Chapel Hill, NC 27517
- Phone
- (919) 968-6000
- Website
- www.hotdogch.com
- Status
- Closed · Opens 9 AM Tue
Hair of the Dog Grooming Studio is a veterinary practice located in Chapel Hill, NC. It is one of 45 veterinary practices listed in Chapel Hill. Its 4.8-star rating is above the Chapel Hill city average of 4.6 stars. It ranks #12 of 45 veterinary practices in Chapel Hill. There are 10 photos associated with this location.
Hours
| Saturday | Closed |
Customer Reviews
Top-notch grooming of my poodles! With a large, patient standard male and an active squirmy mini female, always a gorgeous groom and exactly as I've asked. Plus, everyone there is very pleasant and not at all temperamental, which also sets them apart from some other studios.
Utterly awful customer service, care, or concern. Had a terrible experience with Julie mis-quoting me for grooming for my dog and then snapping at me. When I went to pick up my dog, someone was behind the desk and they made me ring the doorbell twice before they came. Never been treated so rudely by any business I've interacted with in the past. Needless to say, take your pet somewhere else.
TL;DR: Best groomer in town! Ok, so we've been long time clients, but it is about time that I finally left a review. We've been using Hair of the Dog to groom our Portuguese Water Dog (PWD) for about 3 years now. Needless to say, we keep coming back. We've also had several interactions with Stephanie (the owner), and every time we talk, it is clear that she cares about her groomers and she cares about every one of her clients. Most recently, we wanted to update some of our grooming instructions, and she was entirely receptive and very responsive. On top of that, we got exactly what we asked for! The team has always made every effort to do the best job, and they welcome feedback to do even better. It is hard to get appointments right now in the wake of COVID, but as soon as you can, get i
They will butcher your dog. After wounding Mirabelle when clippering around her ear, they promised they would cover the vet bill. Then a week later, they refused because they said Mirabelle had a pre-existing ear infection. I’m very disappointed in this business. I’m also suspicious of this business having 75 5-star reviews and no 4, 3, 2, or 1 star reviews.
Hair of the Dog did an amazing job on my Samoyed! They were incredibly kind and patient with my older dog and he came home looking like a new pup. If you know Samoyeds they have incredible amounts of hair; he's never had a better grooming experience!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.