Cumberland Valley Veterinarian: Dfolan Jennifer M DVM

My dog had emergency surgery and follow-up care was done at Cumberland. Repeated requests for $300 lab work (total $900 not including prescriptions) and other costs seemed more than necessary. Zero care was shown that she had just gone through thousands of dollars of emergency surgery. A few weeks after telling us the blood work finally came back negative we took her in because of dermatitis. Doctor wasn't even the one who stayed in the room talking with my husband, it was the vet tech who got very angry when I didn't call her a nurse. She provided us with a bill of almost $500. It seems if they had shown any care towards the family and the dog they would have talked with us about measures we could take to try to control the dermatitis before we started reaching into the $500 bills. They

Would not sell me a bag of prescription dog food that was impossible to get anywhere else in Hagerstown because my dog was not their patient. I had to drive to Frederick the next day to purchase this medically necessary food for my diabetic dog. Will never use this office.

They are efficient, professional and clearly care for our fur babies. Even when busy, they treat you like family.

They're amazing, they took such great care of my little ferret Bandit, they're very caring and understanding.

I had to put my dog down. The process was very helpful, comforting, and the goodbye moment was precious. But I miss my little friend so much😥