Catry International Group Inc

I purchased what I thought was a decent cat tree but it was missing a part so I couldn’t finish assembling it. I reached out to customer service at Catry and they shipped out a replacement part fairly quickly. Unfortunately, it was the wrong part. Customer service advised it was “mislabeled” so they sent me out another part “priority mail”. The replacement part never showed and was conveniently lost in the mail. I reached out again to customer service and got no response. Clearly, this company lacks quality control during their packaging process. Needless to say, I now have a large cat tree that I cannot fully assemble and Catry’s customer service lacks the competence or desire to provide a resolution. I’d recommend finding a more professional company for your cat tree needs.

What an amazing experience! The showroom is just one room in a huge warehouse but there are all kinds of different sized cat towers with prices that seem to be at least 50% retail. We bought 3 cat trees and the guys that work there were super nice and helped up take them apart and put them in our tiny car. The cats love them! Protip: Bring cash!

My cat loves her cat tree! It’s got soft padding and nice scratching posts, easy to build, it’s soft and comfy which is perfect for my kitten! The company also has exceptional customer service! Highly recommend.

I bought Catry Cat tree products in Walmart CA Store about one year ago in Canada. My cat really like them and the quality is excellent. Recently, I move to Los Angeles. I found that Catry is a US company in Ontario and they have warehouse show room and warehouse sales event every day. So I went to their warehouse to buy cat tree and the other cat products with very low price. This's amazing. I want give them 10 stars.

I just got one cat tree from them. It is very sturdy with fair price. My cat loves it so far.