Best Care Animal Hospital

Dr. Scarpinatto has seen our almost 15 year old girl since she was 4 months. Ever since the first visit we trusted him. He is experienced, honest and always looking for the best options for our girl and us (as owners). He and his staff are friendly and professional. If you take your pets to see him, they will be in the best hands.

All of the staff is so kind and they all make an incredible effort to help me & my kitties whenever issues arise. I’m particularly thankful for their demeanor and level of caution with my one cat who has severe anxiety (which they put her on Prozac for and she’s doing incredible now)! I’ve been taking my cats here for 3 years and have been consistently impressed by their knowledge and service.

I had a very disappointing experience at Best Care Animal Hospital. My primary concerns are twofold: poor and unprofessional communication and the observable decline in my pet's condition shortly following the visit. The communication from the staff and veterinarian felt dismissive and unhelpful, leaving me with serious doubts about the advice received. Crucially, I observed a noticeable worsening of my pet's symptoms in the time immediately after the appointment, compared to how they appeared upon arrival. The veterinarians communication was unprofessional and deeply inappropriate, in my opinion. I would not recommend this facility to other pet owners, and I hope this feedback encourages a thorough review of the current service standards.

Don, From the moment we walked in, we were not acknowledged—no greeting or welcome. My wife and I sat in the front for approximately 30 minutes without any communication about what was going on or how long the wait might be. At no point were we informed that you were assisting an animal with a serious injury. From our perspective as customers, all we could hear was conversation and laughter in the back, which made the lack of communication even more frustrating. I want to be clear that the issue was not the wait itself, but the absence of communication. A brief explanation or acknowledgment would have made a significant difference and could have completely changed our experience. From a customer standpoint, I hope you can understand how this came across. With better communication, this s

They take care of all of our rescues here at Love and care Kitten Adoption. Dr Don is absolutly amazing. Knowledgeable and helps us wile not gouging us for money.