Best Bully Sticks

I love the consistency of the product. The bully sticks are my dogs' favorite treat. They fulfill orders quickly and are surprisingly responsive when needed. Great job!

I delt with Best Bully Sticks for years and used to enjoy waking in with my dog to pick up my order since less than 2 miles from me. Now I have to pay shipping! Last time I placed an order I received an email saying 1 item would be shipped later. Several weeks past and I called and was told that all my order had shipped at the same time. I said "NO" and also sited the email. Customer Service Rep said "I looked at the order before I called you and you received everything". They lost this customer and I no longer recommend them to others! Please error on the side of caution doing business with them unless you have money to throw away!

For anyone I have recommended Best Bully sticks to I take back everything positive I've said. The company sent us a bag half the size we had been receiving and still charged us $167.00 for 25 sticks. I contacted the company and a girl I spoke with on the 29th of May said "yes we are very sorry. It turns out we did send the wrong ones and we will ship you out a replacement". Fast forward to today. She completely forgot our conversation and is trying to convince me that the package that is half the size of what we have been receiving but still has 25 sticks weighs the same as the larger package!!! Ha! And I was born yesterday!! Run from this company. My guess is they are in financial trouble and they are trying to unload the product they have left and rip off their loyal customers in the pr

Everything was going great as long as I kept ordering from them. I returned a order cause I had canceled my subscription several weeks before it was to be sent. Now I'm playing hell getting my refund. You call them and all you get it a busy signal. They won't answer there emails to find out why I'm not received my refund yet. I guessing I'm gonna contact the BBB & my bank to see what i can have done about this.

We are happy customers and have been for almost 5 years. I understand that experiences and expectations are as unique as the people who describe them. That said, I have had only two issues and both were resolved... 1. once I ordered chews that were supposed to be in 1lb bags. I received the correct # of bags, but 1/2lb bags. I contacted TBBS and got the remaining bags. 2.The second incident was bison ears. Had ordered these many times, but these were very different. They looked like cow ear pieces that had been dyed red, instead of the whole and pointy ears of previous orders, and nothing like the pic online. Worst of all, the dye would stain everything once our pups started to go to town on them. I left a product review, detailing my experience. Customer service rep responded and I receiv