Benson's Pet Center

Store is always well kept & clean, staff is extremely helpful, knowledgeable & friendly. The added perk that theyll replace your fish if it dies (bring the receipt) within a certain time frame is wonderful.

After purchasing multiple fish from here, I am fully disappointed by the lack of reimbursement for a fish that only survived 12 hours due to its health. I spent $45 on this fish and they don't guarantee return for fish under $25. My business will go elsewhere to spend that kind of money on a fish.

It’s Jan 25 at 4p and the store is supposed to be open two more hours. There is a snowstorm BUT NOT crippling to walkers or drivers. Plenty of people driving on Ridge Road/Rt 9L. Was going to walk 1.5 miles to the store, in the snow, but decided to call to make sure they were not closing early. No one answers. Neither does Saratoga. Early closing is certainly within the their right and judgement, but at least give customers the courtesy of a voice msg to let people know of an early closure! Pretty simple and considerate thing to do. It’s two hours before the Sunday closing time.

The basics: they have a great selection of cat foods, cat toys, and cat furniture (especially anything made by Wade's)! Staff are always friendly and knowledgeable, too. Beyond that, this is truly a store that will go above and beyond for their customers. There was a cat tree in Queensbury (photo attached for reference) that I wanted; however, I just moved to Clifton Park and couldn't lift it or fit it in my car. Benson's does have a 5 mile deliver radius, but I was obviously well beyond that. When I called the Queensbury store they immediately offered to send the tree to Clifton Park, and have that Benson's deliver it. They were so kind and helpful and they made the process easy for me. In less than 1 week I had my cat tree. My cat was excited, too. I couldn't even get it fully inside

Love it here. Insane selection. I try something new every time I visit. The staff are great. Very friendly, helpful, and knowledgeable. The prices are good here. Best pet store around.