Banfield Pet Hospital

(IMPORTANT READ IF YOU ARE A NEW CAT OWNER WITHOUT PET INSURANCE AND NEW TO VETS AND YOUNG AND JUST RESCUED A CAT AND DON'T PLAN TO GO TO THE VET OFTEN & JUST SIMPLY WANT GET YOUR CAT NEUTERED AND PAPERS) - (you won't want to miss this honest experience with Banfield at least for a 1yo male cat that kept spraying everywhere and every time we called a local place to do an inexpensive neutering (in Rochester) like an animal shelter, it was always months and months and months backed up) - prices can vary of course, but just a honest review and transparency on everything and what to expect here and Banfield in general in Rochester NY. I bought my cat here earlier last month February for a new pet appointment and they were very kind and extremely transparent on the prices with or without the o

They have been very accommodating, helpful, kind, and the entire team seems to care deeply about the pets they take care of and by extension the owners that come in with them. Not every vet has such easy hours to get to and not having to take a day off when my cats need something really is important. Im glad that i enrolled my cats in their program. It has so far been one of the best things I have done for the cats overall health. The one in the picture didnt feel well and they were great about getting her in and getting her looked at!

I've been bringing my dog Letty here for over 5 years and have never had a bad experience, the drop off appointments are very convenient. Dr. Allison Linnet Nagel is wonderful and updates me personally throughout the day over the phone while Letty is in the drop off care. I can tell the whole staff is wonderful as well because saying the work "vet" in my home is akin to saying "walk". Thank you for you guys do!

I switched from my Regular Vet to Banfield..the hours are more accommodating. The staff is very courteous In person and on the phone..the cost for certain procedures were greatly less than my former vet..i.e... at my former Veteranarian the cost for a certain dental procedure was$177.00 More...than Banfield...so glad I switched!

I had my dog euthanized here on monday….the process was what it was nothing wrong on their part for euthanizing him. But instead of making us pay before they made me pay after while I’m crying my eyes out at the reception desk I couldn’t even count money because I needed to pay part cash and part card…they counted my cash wrong and then called me when I got home and said they charged me wrong and needed my card information to do the correct payment. I asked them to email me a receipt and they never did. The next morning they called me back and said that I actually overpaid for the services And that when I pick up my dog ashes on Friday, they have my cash waiting for me. Now Skip to picking up my dog’s ashes on Friday…. I didn’t think I needed to inspect them at the store But one of the ea