Banfield Pet Hospital

the hold & wait times are terrible. they act like calling them to do anything is unacceptable. today when i was there caleb was actively mocking & complaining about someone on the phone right in front of other customers. so unprofessional. i just made appointments elsewhere because i’m sick of this vets bs. the front counter employees are SO rude. i had to request never to have one of the assistants again because her attitude was so bad. they push things on you so hard to get you to spend more money. we had a wellness plan for our one cat & it wasn’t even worth it. the only thing we saved money on was our cat getting neutered. i had to request all of my records from the last year, which there are so many due to my cat being severely ill. i went to an appointment today & they said since an

I love the care that my Yorky poo get there. They’re very caring, very loving and very attendant to the animals. They treat them With the most loving Care.

What can I say? They saved my cat's life. And not only that, they know her by name and really, really love her. Sometimes that's the best medicine. That's all I've got to say, except for this: if they loved my cat this way they'll probably love your pet too.

Staff were friendly and knowledgeable. I have two cats and took both at one time. While they had one cat getting bloodwork done, the vet came out to tell me the results of my other cats bloodwork which was nice

My little guy, Charlie, is family to me. I feel very comfortable having him cared for at Banfield. The attention and kindness from the staff is very professional and comforting. Also, I really appreciate the aftercare/followup phone calls.