Banfield Pet Hospital

On Monday, after my pet’s appointment, I requested a written prescription so I could fill it through Chewy. Once home, I remembered that another Banfield location in the immediate Gwinnett area previously informed me of their price match option and has honored it on multiple prescriptions over the past year (as I have taken my dogs to both locations over the past four years). On Tuesday morning, I called this location to request a price match instead. I was told to come in, which I did. Upon arrival, I was informed that the location manager, Erica stated the “vendor does not allow price matching" and I could pay full price if I wanted it filled. This directly contradicts my repeated experience with other corporate Banfield Pet Hospital locations nearby that clearly do honor Chewy price mat

I DO NOT TRUST THIS HOSPITAL!! My old, [we admit] cantankerous kitty has been a patient of Banfield for years. We were @ the Flowery Branch location where they treated him with the dignity and respect of the 'rescued from the streets' seasoned man cat that he is. We have been to this location (Loganville) twice after moving here, and both visits were left with a feeling that they (vet workers) don't really care. Or maybe they just don't like old, cranky cats. They aren't as cute and cuddly as they used to be. He has slowed down and I am confident in saying he puts out the same vibe you give. The two times I have been (once for checkup, once for sick visit), there have been numerous red flags (of which I informed through the 'How did your visit go?' email about the first visit). I thou

The Care Team that takes care of my dog are Awesome! My dog gets excited when he see them! They explain their assessment and what path to take moving forward.

I brought my cat here today and it was amazing they keep in contact the whole time the animal is there to let you know what is going on and he was all caught up on his shots and they even groomed him!! Great place

My dog had dental work done, and they failed to tell me that he aspirated when bringing him out of anesthesia. The next couple days go by and his tongue is blue and he is doing a “reverse cough” (which they told me was normal for chihuahuas), because he can’t breathe. I took him back there and the vet there that night was so rude, and told me that I had to put him down because he’s not getting enough oxygen and they can’t sit there all night trying to give him oxygen. So my husband and I took him to an overnight ER and they told me that he had aspiration pneumonia and asked me if he had any procedures done recently. The only thing he had done was the dental work that Banfield did a few days prior. Unfortunately my dog was too far gone at that point and we had to put him down, but if Banfie