Banfield Pet Hospital

I cannot recommend Banfield and Dr. Lewis highly enough! This was our first time visiting, and the experience was night and day compared to our previous vet. We had gone elsewhere on Tuesday, but they did not address my dog's pain at all. From the moment we walked in, I knew Rusty was in good hands. Dr. Lewis was incredibly professional and hands-down the most pleasant veterinarian I have ever experienced. She was so thorough and made sure Rusty had exactly the medications he needed to feel better. I walked in incredibly anxious, but I left the clinic with way less stress than I came in with. Thank you, Dr. Lewis, for taking such great care of my boy!

It started off great 11 years ago, but the last 5 years have truly sucked. My dog went in for a checkup. 4 days later we personally found lumps on her breast, they did not even check her to notice, she ended up having cancer. Luckily she survived a big surgery. The staff just doesn't care anymore

The entire staff at Banfield is amazing! I have brought my Yorkie to Banfield in several states as I have moved quite a bit since I adopted him. Each and every location provides the same excellent service and are so friendly. They always make me and my baby feel comfortable.

Dr. Natalia Perez is rude, disrespectful, and should not be in the business of caring for pets. She is extremely inconsiderate and does not possess the empathy needed to be a veterinarian. Not only did she accuse us of not caring for our pet properly, but she also refused to educate, became argumentative, and disconnected the call. She has been reported to not only Banfield, but the board as well. She is not a pet person at all. I would not recommend Dr. Perez or anyone at Banfield Pet Hospital. We have discontinued services and found another veterinarian. These people are despicable and the worst I've experienced.

I have a preventive plan. I have been a client for about 20 years and have my third dog cared for at Banfield. Twice in the last year I have had to take my pet to either another location or an out side vet for care. The second time I had to pay over $500 for care. It wasn't on a week end or holiday that I couldn't get in to see my regular vet. I've never had this happen before this year and I'm not happy about the inconvenience or the out of pocket cost. Non