Banfield Pet Hospital

I went in to get my cat a check up for some concerns I had about her dental health. guy at the front was nice and welcoming and led me to the room where I waited a few moments and then the vet tech came in. she asked me a few questions about what was going on and I gave her a brief explanation. she left the room and about 3 mins later comes back in and throws multiple unrelated tests to my concern and a huge dollar amount before I had even seen the actual VET. I told the tech I didn't want to see any numbers or tests until seeing the vet and talking to her one on one about what's going on with my cat. then the vet comes in, nice lady, but same thing. its almost as they were not truly listening to what I was expressing. was given the same tests and numbers, then I mentioned how does any of

I loved the experience I had at this Banfield as I had worked in the vet field for 9 years before moving back to my hometown and the staff was more than helpful with my two cats and my mom's one cat. The understood the assignment and completed the mission gracefully. The only down side is how expensive owning an animal is in California which is not the staff's fault but wow. Thank you for all the help and love ya'll showed us and we will see you all hopefully for only wellness exam.

My wife and I are going through tough times in our dog's life. The staff at Carlsbad Banfield have become friends through it all. They do the professional job you would expect, but there are also caring, compassionate people who obviously love animals. I can't think of anything I would want more out of the caregivers I entrust with our Sadie's well being. If you're looking for a new doc for your pet, I think you might be happy here.

Banfield’s Optimum Wellness Plan or OWP is a scam. The manager at the Carlsbad location never told me I was signing a one year commitment for this plan and if I cancel beforehand you have to pay the difference in services or pay out the remainder of the contract. This is my story of the terrible experience I had at Banfield Carlsbad. Poor communication and service. Manager doesn’t care about my dog or the outcome of aftermath of her surgery. It’s a whole money grab corporate bs that they sign you up for so they can make a monthly service plan. I should have paid out of pocket or looking back I should have read the reviews and never step foot into this place. Warning to future clients stay away from Banfield. Daisy’s story of her surgery: My dog underwent surgery on August 29, 2025 for her

I’m sharing this as a caution for pet owners considering Banfield Pet Hospital in Encinitas. My dog had a routine scheduled visit, and the experience was extremely upsetting. After the appointment, my dog was shaking and showed signs of distress that required additional attention. We also found a wound on her hind leg (. I’m not posting this to argue with anyone—only to encourage owners to be extra careful: ask exactly what will be done and why, confirm what you are consenting to, and request the full medical record and itemized invoice. If your pet reacts badly afterward, seek a second opinion immediately. Still no prompt responsive from this clinic. Just a general comment with reference to support email. I've wrote very detailed emails and left tons of messages.