Animal Hospital-Historic

Our dog Chipper has been receiving great care from Dr Bugg and her team for almost 13 years. Last summer he had a medical event and Dr Bugg kept him all day monitored, labs Xray did everything to check him out. They were super busy and it was above and beyond. Thanks Animal Hospital of Historic Norcross!! Update Dr Bugg and Tina did another procedure under anesthesia on my 13 yr old boy with some health issues and it went great. Thanks again!

I would recommend Dr. West-Bugg to anyone. My only regret is that I did not find her sooner. We met under terrible circumstances (2 elderly, very sick dogs), but she was amazing with both of them until the end. She is very caring and knowledgeable. And the staff is wonderful, you can tell they truly love animals. I would not have wanted my dogs last vet visits to have been with anyone else. When I get my next fur baby, we will definitely go see Her and her staff from the beginning.

My dog was a patient here for a little over a year. All but one member of the staff demonstrated consistent incompetence and was rude at pretty much every interaction. When we moved, they destroyed our dog's records almost immediately, making it difficult to quickly get my dog's medicine in our new home. Giving 2 stars because Dr. West-Bug herself is knowledgeable and a good vet but overall the service here is lacking.

Really disappointing on many levels. Service has been going down for awhile. But the kicker: The week our dog of 18+ years was to pass, we had questions as to whether we were doing the right thing. Left multiple messages for a call. No one called us. And then after he passed and we called to cancel his check up visits, no condolence calls or cards.

Dr.West-Bugg gave my cat the upmost care from first visit to last. She qui kly was able to address a lump on my boy that was unfortunately cancerous. He qas quickly referred to St Francis to start chemo and recieved supportive care with her through his journey until his time care. If you want to support a local business and an amazing doctor all while getting amazing care for your pet, this is the place.