Animal Friends Veterinary Hospital

I had a terrible experience years ago with my guinea pig. The vet didn't even know he had pulmonary fibrosis. She took a guess at it and gave him Lasix which made it worse. I made the decision to put him down and I'll feel guilty to this day that she was the last person he saw because she was completely condescending and lacked any shred of empathy. It was just a by-rote for her and they acted like fitting him in was doing me a favor. I diagnosed him some years down the road when I finally found an online cavy savvy vet that explained his symptoms and they completely fit. To make matters worse, of all the pigs and rabbits I've had, theirs was the only little pawprint thing to completely crumble because they didn't do it right. I have NOTHING left of my boy. Why am I writing it now? Because

I took my rabbit here for the first time, and even though my rabbit was in a horrible mood, the vet was still able to do what needed to get done! I am so pleased with that. There was a few other pets I got to see come in and I feel bad that Daffodil was so grumpy because every other pet was on their best behavior. We didn't have to wait for a room, intake was simple, and paying the deposit at time of scheduling was perfect as they put the deposit towards your first visit. Will be coming back!

Always a pleasant experience and ready to take care of my pets. I always call for an appointment. They are honest and friendly and will tell you up front any costs you may acquire as best as possible. Great for routine checkups and shots. They always answer the phone timely or get back to me. Been going here for around 3 years and won't change places.

Dr, Heather Jones SHAME ON YOU!!! The people who come to you, come to you because their fur baby needs medical attention. They come to you because they trust you. Your beside manor is disrespectful and disgusting to say the LEAST! You had a concerned fur mama worried about putting her dog under Anastasia because of something that has previously occurred with a family friends dog. You proceeded to tell her that she is being neglectful, that she is waiting your time. You stood out of your chair visibly upset and pointed to the door telling her she can pay for the service she has already got and then leave. You also handed her a tissue box and said “oh it looks like I upset you”! The amount of things that you did to this woman in such a short visit shows your lack of compassion, your sense of

I called to schedule a needed appointment for my dog who sustained an acute injury and was in pain. I didnt expect same day but some priority given I was an established client. I was told they were booked that day; BUT if I was willing to pay double the rate of a normal office visit he could be seen same day for an “emergency office visit.” I immediately questioned this practice. Ie, the staff thought the concerns were worthy of an “emergency office visit” but only if I was willing to pay double? The woman began to stutter, ultimately stated “I dont know” and asked me to hold. Daniel (receptionist) subsequently continued the call with me. Daniel was clearly appalled I had the audacity to ask the question. We ended the call after a few minutes without much incident. Yet, within an hour- I