All Paws Riverside Animal Hospital

I never thought I would be screamed at by veterinary staff for their own errors. I’m writing this because I wish someone had warned me. If you have a service animal, a medically necessary animal, or you’re trusting this office with anything time-sensitive or regulated… please read this before you make the same mistake our family did. My family spent seven months preparing our service dog — a $35,000 trained medical assistance animal — for international travel. We've taken him to 16 countries with the support of other qualified USDA vets with no problems. We followed every instruction All Paws Riverside Animal Hospital gave us. We completed every blood draw, every titer test, every office visit, every required document for Japan and Hawai’i. We spent thousands of dollars because we truste

I’ve been here twice & both times doctor seemed uninterested in helping my cat. The first time I went because my cat’s eyes were looking cloudy. The doctor suggested removing my cats eyes (no I’m not kidding). I giggled a little because I wasnt sure if they were serious. When they didn’t confirm that it was a joke, I said no I don’t want my cats’ eyes removed. So then they referred me to an eye specialist. 2 stars for at least referring me out. The second time (no idea why I continued going here), I went because my cat had been throwing up a lot. They ran all sorts of tests & said nothings wrong, cats just throw up. Didn’t bother going through her diet with me, suggesting different foods, offering an allergy test. Nothing. The staff is friendly but I think the doctor might want to reconsid

Was the only vet offices with available appointments 12/24. All others were either closed or couldn’t see us until the next week. Even with appointment we weren’t seen for about 10/15 min past our appointment time but not really a problem for me. What I wasn’t a fan of though was that they took my dog to the back to examine him without me and left me in a room to wait. I would have preferred to be with him as it made me very anxious, but the veterinarian came back to speak with me without my dog and told me next steps. I did like that before they do anything an assistant came back with a price summary to tell me about anything that was optional of being done there or at home and explained prices.

The dr. Was extremely koo he treated my dogs with love & I think he's the cheapest vet 4 medication that doesn't treat my dogs like numbers. He'll sit there & explain what's happening 2 ur dog & what's a cheap way 2 treat it. You could tell he's not in it jus 4 the money he genuinely cares. I jus wish I could remember the doctors name or else I'd name him on here he was super koo treated my Chico.

We were referred by a friend who has been coming here for a while. We are very pleased with the staff and the customer service. The vet technicians are knowledgeable. The Doc takes the time to answer questions and explain. He utilized visuals to explain our pet's knee condition. This was very helpful in understanding what to expect as our dog develops and grows. Office is clean and parking is convenient.