Whole Groom

I’ve been coming here for years with my miniature schnauzer, golden retriever, and German shepherd, and I’ve always been happy with the service. I’ve even recommended family to come here. Unfortunately, today was a completely different experience. I brought in my miniature schnauzer and received a call saying her beard was too matted and needed to be shaved because she was trying to bite due to pain. I knew something was wrong in my gut and I should’ve just picked my dog up and said never mind. My dog has been groomed for five years and has never had any aggression issues. I agreed to shave her beard or leave it alone entirely if that avoided biting?? When I picked her up, she was shaved down unevenly all over. Her eyebrows and eyelashes were cut off crooked, her entire face including he

"I had an amazing experience with this grooming service! They treated my fur babies Elvis & Lola with such love & care, and the haircuts and baths were absolutely perfect. All of the staff there are so friendly and the communication is on point. I highly recommend them!

I brought my German Shepherd in for a wash and paid extra for the de-shedding service. When we arrived, the groomer mentioned that she probably didn’t even need the de-shed because her coat looked so good coming in. Needless to say, she looks worse now than she did before the appointment. She is shedding excessively — I can’t even pet her without hair coming off everywhere. It doesn’t seem like she was properly blown out after the bath. Her coat looks uneven and kind of funky, almost like it air-dried instead of being fully dried and brushed through. Since I paid for the added de-shedding service, I expected her coat to be thoroughly blown out and finished.

Great experience! Very friendly and professional front office girls. Vicki, our groomer was amazing! She took the time with our little girl maltipoo and made her look gorgeous! I literally did not recognize her when she came out after her spa day, in a good way! Such a good grooming and bath, and nail trim. Most places usually cut our little girl too much and hurt her, but Vicki took her time and did a beautiful job! Thank you Vicki. Koukla will definitely be back!

My Cooper ‘ loves his monthly doggy spa visits. I feel extremely comfortable with the overall experience Whole groom provides for me and my little Cooper from the minute I enter into the shop I feel the love, care, and outstanding work ethics from all the staff I’m happy and very satisfied all of my experiences at Whole groom I will always recommend there services !!