Westfield Veterinary Group

Westfield Vet Group is a joke. Amanda at the Westfield location is rude, unkind, and argumentative. Call/visit and you'll see! She cannot help herself. My pet is not well and instead of expressing sincere compassion and patience, she is fighting to get the last word and has the worst attitude. When in customer service you ought to appreciate the business which gives you a job and move past personal biases because you have a job to do. Now, if Westfield is hiring staff as part of an Inclusion Diversity Initiative, inform customers of impending rudeness. Visiting this vet location will make you question if they are truly doing all they can for you pet. Customer service is suppose to be the face of this company but professionalism is lacking. Pet lovers, do your research, don't be phas

The Westfield Veterinary Group located in Union on Morris Ave is top notch. The facility is large clean and extremely accommodating. The staff is friendly and prompt and the Doctors on staff are friendly, thorough, professional and knowledgeable. They literally provide services for many different types of pets. On top of the great experience, the facility is close and convenient to get to. I highly recommend this Veterinary Group. They’re worth checking out!

My 2 kitties love coming here! The staff is always kind and understanding despite the panic I have when bringing them in. Dr. Yang is a really good doctor and I highly suggest going to her for your animals needs. Always accommodating when scheduling appointments & always flexible to see my 2 trouble makers when it’s an emergency. 10/10 place! Highly recommend

Worst experience ever! From the front desk to the “veterinarian ” as soon a I walked in the person “CRUZ” that takes you to the room were scared of my 4 year old French bulldog. He was in as an emergency patient due to he wasn’t able to walk at times! The “DVM Lori Walker took my baby franchie drag his of the room to check his vitals on an other room knowing that my baby was in pain from his waits down! I was charge $141 for nothing. She came back and handed me my baby and said yeah he can’t be seen because he won’t let us ! What kind of VET would say that! Very and totally unacceptable and unprofessional. I’ll never come back or recommend anyone to this office.

From the first time I bought Coco in to the Westfield Veterinary clinic, she was given excellent care. I was able to take her home to give her medicine. I felt the compassion of the doctors. When I came for her cremation, the doctors were so compassionate and caring I felt comfortable with leaving her and letting her go to dog heaven.I will miss my Coco, but she is not suffering.