Westbury Animal Hospital

We took our pup here due to an injury. We did have to wait a couple of hours, but it was due to there being more severe injuries that they had to tend to first. I appreciated the fact that they came in frequently to update us on the wait. We spent the majority of our time in the evaluation room, so I didn’t have to stress about being in the waiting room with other pets. My pup was able to relax off leash during that time. We had X-rays and were prescribed medicine. I did pay a $250 deposit that went towards that, and did not have to pay too much more. Everyone seemed very friendly, and again, I really appreciated them constantly updating us on our wait. If we ever need an ER vet again, we will definitely go here. Highly recommend.

I was so glad I had Westbury on speed dial in case of emergency. Sadly, I did have to use it. Sadly as in, my sweet fur baby was ill. But the staff, all of them from the front desk to the vets to the vet techs, were phenominal. Communication was great, very clear with cost and expectation, very careful with treatment but also didn't keep her too long just in case. 2 nights of having my girl away was enough but she came home in such great shape. I am so thankful to the team at Westbury and they are for sure my go to in case of emergency.

I’ve consistently received excellent care here for both my dog and my cats. The veterinarians are knowledgeable, compassionate, and always take the time to answer questions. While their prices may not be the lowest in town, they are very fair for the quality of care provided, and the team is always transparent about costs. I’ve had to bring my pets in for both urgent and emergency visits, and each time they were handled with professionalism, clear communication, and a realistic, transparent approach to diagnoses, treatment options, and pricing.

This hospital truly cares for their patients. I was a worried dog mom searching for answers and without even stepping foot in the building they gave me clear feedback and addressed my concerns. I can only imagine the care and customer service they would provide if I needed to visit in person.

I have taken my pets to Westbury for at least 15 years. Unfortunately their level of competency, professionalism, and integrity has become dismal. I recently waited an hour beyond my appointment time to see a vet for some routine things and then they couldn’t clean my pup’s ears because she was too anxious. She was anxious because she was there for an HOUR. I had a serious issue with another one of my dogs and after billing me $1,500.00 and not giving my dog steroids for a neck injury they sent me Gulf Coast, who immediately gave my dog steroids. So, I’m done. Finished. And I would advise you to find another vet that actually offers “compassionate competent care”.