West End Veterinary Clinic
Henrico, VA · Veterinarian
- Address
- West End Veterinary Clinic, 3412 Pump Rd, Henrico, VA 23233
- Phone
- (804) 360-0111
- Website
- westend-vet.com
- Status
- Closed · Opens 8 AM Mon
West End Veterinary Clinic is a veterinary practice located in Henrico, VA. It is one of 24 veterinary practices listed in Henrico. Its 4.8-star rating matches the Henrico city average of 4.7 stars. It ranks #4 among Henrico veterinary practices by combined rating and review volume. There are 10 photos associated with this location.
About West End Veterinary Clinic
High Quality Veterinary Care in Short Pump We are independently owned and operated. Where your pet comes first. At West End Veterinary Clinic our mission is to provide your pet with the highest quality of veterinary care at an affordable price. From... More
Hours
| Friday | 8 AM–6 PM |
Customer Reviews
Great experience! The vet and the staff were all super nice. They handled my dogs with love and care even after my dachshund had an accident due to being nervous. They were very understanding.
We absolutely adore West End. We have a VERY high energy Lab and Dr. Mason and staff are always so accommodating and understanding. They always explain everything thoroughly and we never ever feel rushed. It’s nice to have a Veterinarian like Dr. Mason that seems to truly enjoy her job- she’s adept at working with the animals as well as the people who love them. .
So glad to have found this vet clinic! They have been consistently responsive, available, thorough, and empathetic throughout a myriad of different medical concerns with my dog. I especially appreciate they don't keep animals in the waiting room which always increased anxiety for my dog, they let you go wait in an individual room. The vet techs and office staff are always incredible and I especially appreciate Dr. Mason's clear, direct guidance. Everyone who works here is incredible compassionate towards animals.
Our first visit with Dr. Rubi and Calan the vet tech was amazing! They were right on schedule we went in )without sitting in the waiting room), enjoyed the wellness exam and received the distemper shot. THEN, I paid for all the services IN THE EXAM ROOM. Paying the bill right in the exam room was amazing. I didn’t have to go out to the front desk to pay and possibly have my cat startled by canine patients entering the clinic. Let me be clear though nothing -absolutely NOTHING f-elt rushed about this visit! Both Calan and Dr. Rubi took lots of time, asking me questions and made time for me to ask questions as well! It was a top-notch, veterinary experience!
Everyone at West End has been wonderful. Dr. Mason gave us several extra years with I’ve seen your dog, and I’ll always be grateful for that. We recently adopted a new dog from ring dog rescue, and he saw a doctor made him for the first time today. She and her team were so sweet with him, and he had an amazing time. They were so good nature ended up at what they were doing, but he didn’t even realize he had received three vaccinations, just thought he was having fun playtime with new best friends. Being a person with a history of dogs with trauma, this matters so much. I love the balance of professional care, latest research and technology, and absolutely perfect pup – loving personalities. He was all smiles on the ride home!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.