Webster Groves Animal Hospital and Urgent Center

The staff and doctors here were incredibly attentive. While I was waiting, I watched them handle a very sensitive crisis with another owner’s dog—her family member. The owner was silently frantic and in tears. The team immediately rushed from behind the counter, called for the doctors and additional assistance, and took her dog back right away. At the same time, they reassured her that they had everything under control and would do everything they could for little Charlie. Within just a few minutes, someone came out to update her, offer comfort, and let her know that her dog was doing okay and that she could come sit with her. By the time my own appointment ended, the owner looked so much calmer, and it appeared they were able to help her pet. I brought my cat in for a visit, and they tr

I brought my dog Rowan to Webster Groves Animal Hospital Urgent Care after he stepped on a roofing nail and began holding up his right front paw. On the way to the hospital, he pulled it out with his teeth. I brought the nail into the hospital with us. During the visit, an exam lasting roughly 10 minutes was performed. When my dog was returned to me, I was asked whether the injured paw was the left one. I clarified it was the right paw. I was told that all paws had been checked and that no puncture wound could be located, though antibiotics and pain medication were prescribed as a preventative measure. They said he likely didn’t step on it which was invalidating given that I saw him with it embedded in his paw. When I returned home I was able to immediately locate the injured area betwee

We have been going here for a few years and have been very grateful for the curbside drop-off option, as we have multiple young children and it is convenient to be able to drop our dog off. The past few times I have come, staff have been very frustrated when I have parked in a curbside service spot and called the number. I think if they no longer want to offer their service, they should remove the sign rather than make customers feel like a nuisance. I am giving three stars because I have no complaints about quality of care.

I do wish I would have seen how low the reviews were before going to this emergency hospital and not choosing to go to the location in Brentwood where I usually go. But when your animal is very very sick sometimes your brain doesn’t think of all the things it should. The woman here named Tracie should not be allowed to continue working here. She’s not a very good human being and definitely doesn’t deserve the job of working with animals in an emergency clinic is not only unprofessional but also lacks humanity and empathy. Will spare our experience but freely I needed to leave a review to warn others

Scheduling and urgent care is fantastic. They truly care about our animals and we love taking them there :) Dr. Hudder is the BEST!!! Affordable too!