Vista Veterinary Hospital

This is the best vet in tri cities hands down! I’ve been coming here for 10+ years and all the staff there are the most caring , sweetest humans. I’ve had to put all of my animals down there through out all these years and even 3 weeks ago and My doctor is Dr Stidum and he truly connects with his patients & truly cares for our animals. Kim at the front desk is a sweetheart also! Not only was everyone so sweet and apologetic of the loss of my dog Bella ( everyone knew her there she was pretty famous on coming in the last year of her life ) I just received a book in the mail about losing an animal and it was personally signed by everyone who works at vista and they wrote such sweet , personalized messages to my Bella and it literally made me bawl my eyes out. I would never recommend any othe

We've trusted Vista Veterinary Hospital with our many dogs and cats over the years and still trust them with Izzy (17 -Dachshund/Chihuahua), Penny (4-Chihuahua/Corgi...we think) and now Winston. We recently lost our 18 1/2 year old Pug/Jack Russell, Stella and Dr Stidham was amazing with us as we went through the process of saying good-bye to her. A month later, fate brought us Winston, a 3 year old, long haired Dachshund. We met with Dr Bouchey (who is amazing) and she took the time to help us with all questions that we had regarding Winston as well as a regular check up for Izzy (who we found out only has 10% eye sight now). All staff that we have encountered over the years at Vista are kind, knowledgeable and professional and we completely trust them with all our furry family members

I unfortunately did not have a good experience here, not because my pet received bad care, but because my dog was unable to be seen. We had an appointment scheduled for 3pm and I had class that day. We wanted to get my dog in asap for an eye problem and it was her first time being seen at this clinic. My class, was originally supposed to be out at 2pm, but we did not start out exam despite my instructor originally telling me I could take the test early. I got out of class at 2:45 and had to run home to grab my pet. I called the clinic to let them know I was doing everything possible to get there on time and they said if I was over the 10 minute mark I would have to reschedule. We arrived at 3:11 and the vet refused to see us. I completely understand policies need to be kept in place, but I

This was my first time bringing an animal to Vista Veterinary Clinic. The staff was very friendly and kind and I did not have to wait a month or longer for an appointment (I scheduled on Thursday for a Tuesday appointment as a new client). The amount of care and time spent with both the tech and Dr. Stidham made me feel like they take animals health as serious as a humans. The atmosphere is unlike any other! Very calm and clean, definitely does not smell like a vets office, and the lobby looks inviting with happy animals on the walls, the rooms were spacious and quiet except for the soothing music that was playing, I also appreciate the posted educational fliers about the toxic alge currently in the river. The best part is they did not take my dog to the back to examine him, I had face to

Friendly welcome! Went over the appointment expectations. Got informed on the timeline when I can be expected to be in a room. They took their time to make sure my dog was comfortable with shots. Educated me on all things I was concerned about. They even printed me out material to read up on more. Most comfortable I felt at a vet.