Veterinary Eye Institute Deerfield Beach

my dog cotton was diagnosed with cataracts about a year and a half From the veterinarian eyecare center.At the time I was freaking out About medication that my dog cotton needed and was not given. I had missed an appointment and I was informed that they could not give my dog her eye medication until she gets evaluated. They gave me a really quick appointment. I talked to the doctor and she told me it’s not their rules. It’s the board rules and they could lose their license. So knowing all that and except for that one situation. The staff and the doctors have shown nothing butCare And compassion not only for cotton But the owner too. I know, dog owners always Fear veterinarians because of the prices, but their prices are fair And at this time, I have nothing but good things to say

Highly recommended. Staff is very nice and friendly. Vet is very knowledgeable and explains my dog's condition in detail so I can understand what's going on with her eyes. He was also honest about what would be best for my dog for long term treatment due to her old age, which I appreciate, it's not easy to find a vet nowadays who choose the well-being of the pet over what would offend the owner. This place is always busy, so getting an appointment might take a week or so unless it's an emergency which I highly recommend calling to see if they can see your dog last minute, or if you are not sure it's an emergency, call the front desk and someone will help you. As this is a specialist, and there are not many dog ophthalmologist in the area, it is pricey for consult plus treatment. It'

Fit me in same day I was referred. Worked past closing time to treat my dog professionally and efficiently. Strongly recommend.

While the doctors are great the attitude of the front desk lady that picks up the phone is extremely rude! I understand that we all might have a bad day but every single time I have called she is very short and overall rude. She lacks customer service skills. The front desk staff is the first interaction customers receives with your business and, in my opinion, she is negatively affecting your business with her bad attitude.

This place is amazing. Much, much better than any other veterinary ophthalmologist that I’ve been to. Not only did the doctor explain everything in concise details, but also offered helpful information for making treatment decisions. They did not try to sell the most expensive or extensive procedure, but clearly wanted what was best for my dog. Their exam and initial diagnosis price was also extremely fair. The staff was beyond my expectations, everyone was super gentle and nice with my dog, even taking the time to let my dog acclimate to them before picking her up. If your dog has eye problems, this is the place for you, I will 100% continue coming to this clinic.